Patient Care Technician, ICU Full Time - Days

Stanford Health Care Tri-Valley•Pleasanton, CA

9d•$30 - $37•Onsite

About The Position

Under the direction of a Registered Nurse, the Patient Care Technician is an integral supporting member of the clinical nursing team. The role assists with coordinating patient care and providing direct patient care in an evidence-based manner, within the scope of the California Nursing Practice Act, regulatory requirements, standards of care, and hospital practices. The position supports patients in the ICU and performs direct-care, unit-coordination, and clerical functions as needed by the department. The technician helps prepare rooms and beds, assists with activities of daily living and other routine care, obtains and documents vital signs and monitoring information, and promptly communicates observed changes or concerns to nursing staff. The role also supports unit communication and workflow, maintains records and supplies, responds to patient and unit needs, and contributes to safe, organized care. Duties may vary according to department or program needs, and other duties may be assigned.

Requirements

High school graduate or equivalent.
Completion of a Certified Nursing Assistant (CNA) training program.
At least 2 years of experience working as a Certified Nursing Assistant.
At least 3 years of experience working in acute care.
Current Certified Nursing Assistant certification.
Current American Heart Association BLS certification.
Medical terminology knowledge.
Ability to speak, read, write, and understand English.
Strong attention to detail.
Knowledge of quality and regulatory standards.
Strong interpersonal and communication skills.
Ability to work effectively as a team player.
Strong computer skills.
Ability to maintain composure during emergency situations.
Ability to organize and prioritize work efficiently.
Ability to serve as a knowledgeable resource for patients, staff, and visitors.

Nice To Haves

Experience working as a unit clerk or in an administrative support role.
Relevant departmental certification as required, such as PALS or NRP.

Responsibilities

Prepare units, patient rooms, and beds for admissions, returning surgical patients, transfers, and discharges.
Interact courteously and professionally with patients, families, and visitors, responding with empathy and positive interpersonal skills.
Perform hourly rounding with nursing staff and complete accurate, timely documentation.
Assist the RN with patient care as directed; obtain, monitor, and document vital signs and report observed changes in patient condition or behavior, complaints, and unusual occurrences.
Provide general nursing care, including positioning, ambulation, transferring, lifting, turning, and using special equipment.
Provide morning and evening activities-of-daily-living care and meal support as needed.
Perform routine treatment procedures as directed by an RN, such as applying heat or cold appliances, providing sitz baths, and special skin care, while ensuring patient comfort and safety.
Respond promptly to patient call lights, anticipate needs, check on patients regularly, and make regular rounds on assigned patients.
Provide post-mortem care and assist with transporting bodies to the morgue.
Follow infection-control policies and practices.
Serve as a focal point for communication and workflow on the nursing unit; perform clerical activities and other non-professional services supporting patients' personal needs and comfort.
Run telemetry strips according to policy or when requested.
Maintain a safe and clean environment through shift environmental rounds, and report or correct hazardous conditions within the scope of responsibility.
Communicate or direct issues to appropriate departments and support discharge planning and team rounding.
Follow departmental and hospital policies and procedures.
Receive, greet, and direct patients, visitors, and employees arriving at or calling the unit; use appropriate telephone etiquette when receiving, placing, or transferring calls.
Respond appropriately to safety and emergency signals and notifications, maintain patient confidentiality, and report patient needs appropriately.
Receive and distribute mail, flowers, and other items for patients on the unit.
Maintain adequate unit forms, materials, supplies, and equipment; order supplies as necessary according to standards and ensure fiscal responsibility.
Keep work and storage areas clean and organized; update patient flow and assignment boards; maintain downtime forms, unit-specific records, logs, and binders.
Answer patient call lights and facilitate care needs when nursing personnel are unavailable; monitor the fax machine for incoming communications.
Check charts for patients scheduled for surgery or special or diagnostic procedures and ensure required information is complete, such as labs, x-rays, history and physical, and pre-surgery forms.
Assist patients and the care team with medical record requests.
Contribute to team cohesion, unit and departmental problem solving, and issue resolution.
Maintain a professional attitude, demeanor, and appearance; wear the prescribed departmental uniform and identification badge.
Complete a comprehensive shift report for oncoming staff and report the status of the unit before leaving.
Perform duties in accordance with the hospital's C-I-CARE standards for patient-centered interactions.