Patient Care Technician, Surgery Center

Jefferson Health Plans • Philadelphia, PA

1d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role is committed to patient- and family-centered care and addresses the physiological, emotional, and social needs of a diverse patient population. The PCT may collaborate with clinical departments and staff at patients’ sites to facilitate telehealth encounters between patients and providers.

This full-time position is based at the Honickman Surgery Center in Center City and works 40 hours per week on days. Available schedules are five 8-hour shifts from 6:00 a.m. to 2:30 p.m. or four 10-hour shifts from 6:00 a.m. to 4:30 p.m.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and ability to apply it to patients’ daily needs.
• Knowledge of risks patients face in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with patients, families, and designated care partners.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret information and needs using appropriate communication behaviors.
• Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
• BLS (Basic Life Support) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 lbs., including assisting with patient transfers and pushing or pulling patients on beds or stretchers.
• Ability to stand and walk frequently to continuously; patient transporters may walk 8–10 miles per shift.
• May need to kneel, bend, squat, and perform CPR, depending on role-specific activities.

Nice To Haves

• LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform designated direct and indirect patient care activities to meet patient care needs under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and respond promptly to patient call lights or pages.
• May serve as a virtual safety associate as needed based on campus needs.
• May facilitate a clinical exam under the direction of a distant provider, using required peripheral devices, video-conferencing equipment, and software to support a comprehensive virtual care encounter.

Benefits

• Medical insurance, including prescription coverage
• Supplemental insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits, including access to group insurance rates and discounts
• Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
• Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED