Patient Care Technician-Telemetry Hp4 Full Time Nights

Northwestern Memorial Healthcare•Palos Heights, IL

About The Position

The Patient Care Technician reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. Under RN supervision, the technician performs basic patient care activities and supports patients with personal care and activities of daily living. The role also supports unit workflow, communication, and administrative tasks in coordination with nursing staff. This is a full-time night-shift position scheduled for 72 hours per pay period, from 7:00 p.m. to 7:30 a.m., with alternating weekends and holidays.

Requirements

  • High school diploma or equivalent.
  • Current qualification as a Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school student with one semester of clinical experience completed.
  • American Heart Association Basic Life Support (BLS).

Nice To Haves

  • Phlebotomy experience.
  • Graduate of an accredited Nursing Assistant program or graduate of a phlebotomy course.

Responsibilities

  • Perform basic nursing care activities delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output.
  • Assist patients with personal care and activities of daily living, including bathing, grooming, and eating.
  • Report abnormal findings or changes in patients’ physical, mental, and emotional conditions to nursing staff.
  • Help keep patient rooms clean and orderly.
  • Use flexibility, organization, multitasking, and critical thinking to prioritize and complete unit work as needs change, including in stressful situations.
  • Serve as a liaison between patient care units and other patient-related departments.
  • Answer telephone, intercom, and call lights politely, use appropriate telephone etiquette, and communicate information to appropriate staff, family, or patients.
  • Manage overall unit workflow with the charge RN and/or assistant manager as needed.
  • Perform pre-census tasks and validate daily admission, discharge, and census lists as needed.

Benefits

  • Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
  • Benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
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