Patient Care Technician - Resource Pool

UPMC•Jamestown, NY

About The Position

UPMC Chautauqua is hiring a full-time Patient Care Technician for its 3C Unit. The position has a variable schedule with rotating day and overnight shifts, every other weekend, and rotating holidays. The technician provides hands-on patient care, supports nursing staff and the broader care team, and completes routine nursing assistant responsibilities and department activities. The role also requires competency in at least one advanced skill based on department operational needs, such as phlebotomy or venipuncture, peripheral IV removal, or 12-lead EKG and basic arrhythmia.

Requirements

High school diploma or equivalent.
Meet one of the following experience or education pathways: one year of general healthcare experience; six months of experience as a UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire, transfer, or promotion; enrollment in a PT, OT, PA, or related healthcare training program with at least one clinical rotation completed; or a bachelor's degree in a health sciences field.
Successful completion of the UPMC patient care technician class.
Successful completion of basic information system training.
Ability to communicate effectively both orally and in writing.
CPR certification based on AHA standards, including didactic training and skills demonstration, within 30 days of hire.
Complete Comprehensive Crisis Management (CCM) training within 60 days of hire and annually thereafter.
Complete New York Mandated Reporter training within 90 days of hire or transfer.
Meet the listed clearance requirements: NYS Staff Exclusion List (NYSEL) and NYS Statewide Central Register of Child Abuse (NYSCR).
Access to medications is limited to distributing medication to the nurse.

Nice To Haves

Microcomputer experience.
Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.

Responsibilities

Perform nursing assistant responsibilities, including activities of daily living, bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients.
Perform weights, vital signs, intake and output, telemetry monitor application or reapplication, HAC and PSI prevention measures, restraint placement and removal, simple dressings, bladder scans, specimen collection, and ticket-to-ride procedures.
Achieve all required competencies and maintain competency in at least one or more advanced skills based on department needs, such as phlebotomy or venipuncture, peripheral IV removal, or 12-lead EKG and basic arrhythmia.
Report equipment malfunctions to the appropriate department and communicate effectively with other departments.
Participate in unit activities, including answering call lights and telephones, passing meal trays, and transporting patients.
Provide patient care, assist with procedures and activities of daily living, and assist with physical, respiratory, and cardiopulmonary therapies.
Give feedback to the RN regarding patient care and report changes in patient status.
Provide instruction to patients and families under the direction of the RN.
Apply, monitor, and remove patient restraints according to physician or hospital protocol.
Follow patient-care and hospital-information policies and procedures, including safety policies and standard precautions.
Document in medical records according to established procedures and complete assigned clerical functions as needed.
Complete assigned work in a timely and productive manner and perform in accordance with system-wide competencies and behaviors.
Support departmental projects and quality initiatives, identify learning needs, and take action to improve knowledge, skills, and performance.
Maintain professional, respectful, and productive relationships; communicate clearly with the healthcare team; and support workplace safety.
Perform other duties as assigned.