About The Position

The Patient Care Technician-Senior provides patient care and supports nursing and unit operations. The role performs UPMC nursing core nursing assistant responsibilities, including activities of daily living, blood glucose testing, weights, vital signs, intake and output, specimen collection, Foley care, telemetry monitor application and reapplication, and patient transportation. The technician also performs additional designated skills and must meet department competency requirements, which may include advanced skills based on operational need. The position assists with patient procedures and physical, respiratory, and cardiopulmonary therapies; reports changes in patient status to the RN; and provides patient and family instruction under RN direction. It follows patient-care and hospital-information policies, documents in the medical record, supports safety practices, and reports equipment malfunctions. The technician may transport cardiac-monitored patients and perform certain procedures as instructed or authorized, including catheterization and IV-related tasks. The position contributes to unit activities, department projects, and quality initiatives; communicates with other departments and members of the care team; and maintains productive, respectful working relationships. Employment is casual/per diem, requiring 36 hours over a six-week timeframe, with variable day, evening, and night shifts. Title and starting pay rate may vary based on years of experience.

Requirements

  • High school diploma or GED.
  • Meet Patient Care Technician requirements and one of the following: two years of general healthcare experience; or one year of qualifying experience and enrollment in a PT, OT, or PA program with at least one clinical rotation completed; or one year of qualifying experience and a bachelor's degree in a health sciences field.
  • Successful completion of the Patient Care Technician Senior class.
  • Successful completion of eRecord training.
  • Annual completion of a professional contribution, as determined after hire.
  • CPR based on AHA standards, including didactic and skills demonstration components, within 30 days of hire; Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 31 Child Abuse Reporting, with renewal.
  • Act 33 clearance, with renewal.
  • Act 34 clearance, with renewal.
  • Act 73 FBI Clearance, with renewal.
  • Must routinely perform and be fully competent in UPMC nursing core assistant responsibilities and required patient-care competencies.
  • May be required to complete the appropriate UPMC cardiac rhythm course based on organizational guidelines and unit-based clinical operations.

Nice To Haves

  • Nursing student who has completed one clinical rotation.
  • Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.
  • Advanced Cardiovascular Life Support (ACLS).

Responsibilities

  • Suggest and support changes within the department, take responsibility for assigned work, and support department projects and quality initiatives.
  • Receive feedback and direction constructively; identify and communicate learning needs; improve knowledge, skills, and performance; and request help with planning and prioritizing activities as needed.
  • Follow patient-care and hospital-information policies and procedures, including safety policies and standard precautions.
  • Document in the medical record according to established procedures and perform assigned work in a timely and productive manner.
  • Perform nursing assistant core responsibilities, including activities of daily living, blood glucose testing, weights, vital signs, intake and output, specimen collection, Foley care, and patient transportation.
  • Perform point-of-care testing, telemetry monitor application and reapplication, and other required competencies, including simple dressings, restraint placement and removal, bladder scans, and ticket-to-ride procedures.
  • Achieve and maintain at least one advanced skill competency based on department operational need; examples include basic arrhythmia, complex wound care, 12-lead EKGs, and NG tube clamping and removal.
  • Assist with patient procedures and activities of daily living, and assist with physical, respiratory, and cardiopulmonary therapies.
  • Provide feedback to the RN regarding patient care and report changes in patient status.
  • Provide instruction to patients and families under the direction of the RN, and apply, monitor, or remove restraints as permitted by physician or hospital protocol.
  • Transport cardiac-monitored patients within the hospital and contribute to universal unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients.
  • Report equipment malfunctions to the appropriate department and communicate effectively with other departments and members of the healthcare team.
  • Complete department clerical functions as needed.
  • Maintain professional, respectful working relationships; demonstrate accountability, motivation, and commitment to patients and colleagues; and support workplace safety.
  • Participate in self-review, project work, committee work, and annual professional contribution activities as requested or determined after hire.
  • May perform Foley catheter insertion or straight catheterization as instructed by an RN, and may perform IV insertion, removal, or dressing changes.
  • May be in rooms where medications are stored or transport medications between departments while transporting patients; medication transportation is limited to movement from one department to another.
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