About The Position

The Patient Care Technician (PCT) works in the Resource Pool and performs a variety of patient care duties, including assisting with procedures and activities of daily living such as bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients. The PCT assists with physical, respiratory, and cardiopulmonary therapies and performs nursing assistant responsibilities such as obtaining blood glucose readings, weights, vital signs, intake and output, and specimens. The role also requires competency in designated additional clinical tasks and advanced skills based on department operational needs. The PCT documents care in the medical record according to established procedures, reports equipment malfunctions, and contributes to universal unit activities such as responding to call lights and telephones, passing meal trays, and transporting patients. The PCT communicates with patients, families, colleagues, and other departments; reports changes in patient status and provides feedback to the RN; and gives patient and family instruction under the RN’s direction. Patient restraints may be applied, monitored, and removed according to physician or hospital protocol. The position requires adherence to patient-care, hospital-information, and safety policies, including standard precautions. The PCT is expected to receive feedback constructively, identify learning needs, seek assistance with planning and prioritizing work, support departmental projects and quality initiatives, and maintain productive working relationships. Access to medications is limited to distributing medication to the nurse. This is a part-time position of 24 hours per week on the night shift, working only on weekends. Title and starting pay rate may vary based on years of experience.

Requirements

  • High school diploma or GED.
  • Meet one of the following experience or education pathways: one year of general healthcare experience; six months of experience as a UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire, transfer, or promotion for those with less than one year of experience; enrollment in a PT, OT, PA, or related healthcare training program with at least one clinical rotation completed; or completion of a bachelor’s degree in a health sciences field.
  • Successful completion of the UPMC Patient Care Technician class.
  • Successful completion of eRecord training.
  • CPR based on AHA standards, including didactic instruction and skills demonstration, within 30 days of hire.
  • Required clearances and reporting training include Act 31 Child Abuse Reporting, Act 33, Act 34, and Act 73 FBI Clearance, with renewal as applicable.
  • Ability to perform the required nursing assistant and patient-care competencies described in the posting.

Nice To Haves

  • Emergency Medical Technician (EMT) or Paramedic certification, or current enrollment in an EMT or Paramedic program.
  • ACLS.
  • Competency or experience in one or more advanced skills based on department operational needs, including phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia, 12-lead EKG, or NG tube clamping and removal.

Responsibilities

  • Assist with patient procedures, activities of daily living, and physical, respiratory, and cardiopulmonary therapies.
  • Perform nursing assistant responsibilities, including blood glucose checks, weights, vital signs, intake and output, specimen collection, and Foley care.
  • Perform designated additional skills, which may include phlebotomy, 12-lead EKGs, simple dressings, Foley catheter removal, point-of-care testing, bladder scans, straight catheterization, or IV catheter removal.
  • Perform and maintain competency in required tasks such as telemetry monitor application or reapplication, patient safety indicators, restraint placement and removal, and intra-hospital patient transportation.
  • Provide feedback to the RN about patient care and report changes in patient status.
  • Respond to call lights and telephones, pass meal trays, and transport patients as part of universal unit activities.
  • Document in the medical record according to established procedures and complete assigned clerical functions as needed.
  • Report equipment malfunctions to the appropriate department.
  • Communicate professionally and effectively with patients, families, colleagues, other departments, and members of the healthcare team.
  • Provide instruction to patients and families under the direction of the RN.
  • Apply, monitor, and remove patient restraints when permitted by physician or hospital protocol.
  • Follow patient-care, hospital-information, and safety policies and procedures, including standard precautions.
  • Identify learning needs, request assistance with planning and prioritizing activities, and take action to improve knowledge, skills, and performance.
  • Support department projects and quality initiatives and perform assigned work in a timely and productive manner.
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