About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by recognizing each patient's uniqueness and addressing the physiological, emotional, and social needs of the diverse patient population served by Jefferson Health. The PCT may collaborate with clinical departments and designated staff at a patient's site to facilitate telehealth encounters between patients and providers. When assigned, the PCT may facilitate a clinical exam under the direction of a distant provider, using required peripheral devices, video conferencing equipment, and software to support a comprehensive virtual care encounter. The PCT may also be assigned as a virtual safety associate based on campus needs.

Requirements

  • High school diploma or GED.
  • Knowledge of medical terminology, patient care needs, and the PCT's role on the interprofessional team.
  • Ability to complete delegated tasks within the scope of the role.
  • Knowledge of personal care and hygiene and the ability to apply it to patients daily.
  • Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
  • Ability to convey respect and collaborate with each patient, family, and/or designated care partner.
  • Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
  • Understanding of effective communication concepts, tools, and techniques, and ability to transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication behaviors.
  • Ability to use the language of partnership with patients and families and engage them in their health and healthcare.
  • BLS (Basic Life Support) certification from the American Heart Association or American Red Cross upon hire.
  • Lift and carry 40–50 pounds; examples include pushing or pulling patients on beds or stretchers and lateral transfers involving up to 50 pounds of the patient's weight.
  • Frequent to continuous standing and walking; patient transporters may walk 8–10 miles per shift.
  • May be required to kneel, bend, squat, and perform CPR, depending on role-specific activities.

Nice To Haves

  • LVHN colleagues must successfully complete LVHN's inexperienced technical partner course.

Responsibilities

  • Communicate with and support the interprofessional team, patients, families, and designated care partners.
  • Perform validated and designated direct and indirect patient care activities to meet patient care needs under the direction of licensed clinical team members.
  • Promote and maintain a safe patient care environment.
  • Help maintain available supplies and equipment to support efficient unit operations.
  • Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
  • When assigned, serve as a virtual safety associate based on campus needs.
  • When required, facilitate clinical exams under the direction of a distant provider, using required peripheral devices, technology, and software to support virtual care encounters.
  • Collaborate with clinical departments and designated staff at a patient's site to facilitate telehealth encounters.

Benefits

  • Medical insurance, including prescription coverage
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability insurance
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • Voluntary benefits with access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
  • Medical insurance, including prescription coverage, is available to all colleagues, including per diem colleagues and others working less than part-time
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