Patient Care Technician, NS

UPMC•Altoona, PA

About The Position

The Patient Care Technician provides routine and advanced patient care under the direction of a nurse or physician, helping ensure high-quality care and supporting the department’s operations. The role is intended for nursing students to apply classroom learning in a clinical environment, gain experience with diverse patient needs, and develop essential nursing skills. Candidates are preferred to have completed at least one inpatient clinical rotation; job title and salary grade will be based on experience and education. The schedule requires 12 hours per six-week scheduling period while school is in session and 36 hours per six-week scheduling period while school is not in session. Candidates must be able to commit year-round. Advanced skills may be performed after competency training and vary by department.

Requirements

  • High school diploma or equivalent.
  • Enrollment in a nursing program.
  • Meet one of the following experience or clinical requirements: one year of general healthcare experience; six months of experience as a UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire, transfer, or promotion; or completion of at least one nursing program clinical rotation.
  • Successful completion of the UPMC Patient Care Technician class upon hire.
  • Successful completion of basic information system training.
  • Ability to communicate effectively both orally and in writing.
  • CPR certification meeting AHA standards, including didactic and skills demonstration components, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 34 clearance.
  • Commitment to the specified year-round schedule.

Nice To Haves

  • Completion of at least one inpatient clinical rotation in a nursing program.
  • Microcomputer experience.
  • ACLS.

Responsibilities

  • Provide routine and advanced patient care under the direction of a nurse or physician.
  • Assist patients with activities of daily living, including bathing, feeding, toileting, transportation, ambulation, turning, and repositioning.
  • Perform nursing support tasks including vital signs, weights, intake and output, point-of-care testing including blood glucose, telemetry application or reapplication, HAC/PSI prevention measures, simple dressings, specimen collection, bladder scanning, restraint application or removal per protocol, and the “Ticket to Ride” transport safety process.
  • Assist with physical, respiratory, and cardiopulmonary therapies as directed.
  • Observe patient condition and report changes or concerns directly to the RN.
  • Perform department-dependent advanced skills after competency training, which may include phlebotomy or venipuncture, peripheral IV removal, Foley catheter removal, basic arrhythmia monitoring, 12-lead ECG, and NG tube clamping and removal.
  • Communicate clearly and respectfully with patients, families, and the healthcare team.
  • Demonstrate cultural awareness and professionalism, and build working relationships through accountability, enthusiasm, and patient-centered care.
  • Provide instruction to patients and families as directed by the RN.
  • Participate in feedback discussions, self-review, and ongoing skill development; seek support with prioritization and identify learning opportunities.
  • Respond to call lights and telephones and assist with unit activities such as passing meal trays and transporting patients.
  • Report equipment issues promptly and follow hospital and safety policies, including infection control and standard precautions.
  • Document patient care accurately and promptly.
  • Support department projects, workflow improvements, and quality initiatives.
  • Assist with clerical tasks, perform duties efficiently and professionally, meet system-wide competencies, and complete other assigned tasks.
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