Certified Patient Care Assistant PCU General NS

Banner Health•Mesa, AZ

1d•Onsite

About The Position

The Certified Patient Care Assistant provides routine patient care to promote patient comfort and contribute to the overall plan of care. The role collects and documents patient data, performs delegated procedures, and provides unit support functions that help the nursing department operate efficiently. The position works under supervision and is responsible for an assigned unit in a fast-paced, sometimes stressful environment with a strong focus on customer service. The position is on a 36-bed Progressive Care Unit at Banner Desert Medical Center in Mesa, Arizona. The unit serves a varied, high-acuity patient population and is in a growth phase. Onboarding and orientation may include time on other PCU units at Desert as well as the new unit. This is a part-time night-shift role from 6:00 p.m. to 6:30 a.m., with required weekend rotations.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current BLS certification.
Current Certified Nursing Assistant (CNA) certification in the state of practice for new hires and transfers.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
Excellent organizational, human relations, and communication skills.
Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.

Nice To Haves

Arizona Licensed Nursing Assistant (LNA) licensure.
Recent healthcare experience.
Successful completion of an approved unit secretary program.
Additional related education and/or experience.

Responsibilities

Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
Collect patient specimens and data such as vital signs and input/output measurements, document objective data and routine care, and assist with transporting specimens.
Recognize and report changes in patients’ health status or responses to treatment to a licensed professional, and communicate patient status to other caregivers.
Perform procedures and use equipment as delegated by a licensed professional, consistent with competencies and state scope of practice; examples include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies and assistance to medical staff and patients during unit-specific procedures under direct supervision.
Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or route them appropriately.
Maintain patient records, including admission, transfer, and discharge information, progress notes, consent forms, and scanned or filed documents; keep charting forms labeled and accessible.
Maintain supplies of patient education materials and assist with ordering patient specimens; may transcribe and process physician orders in the electronic medical record.
Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and track electronic equipment such as patient ID scanners and laptop computers.
Depending on assignment, assist with patient transportation, including pre-operative and immediate post-operative patients to critical care, and participate in operating room turnover.