About The Position

The Certified Patient Care Assistant provides routine patient care to promote comfort and contribute to the overall patient plan of care. The role collects and documents patient data in medical records and performs unit support functions that contribute to efficient nursing-unit operations. It works under supervision and is responsible for an assigned unit in a fast-paced, sometimes stressful environment with a strong focus on customer service. The position interacts with staff throughout the facility, patients, families, and physicians. The role is based at Banner–University Medical Center Tucson in Tucson, Arizona, on the Cardiothoracic PCU. It is a full-time night-shift position with three 12-hour shifts, from 6:00 p.m. to 6:30 a.m. There are no set schedules. Weekend rotations and rotating holidays—one major and one minor—are required. The posting notes a $1-per-hour weekend shift differential and an 18% night-shift differential when applicable. Banner Health describes a team-oriented environment with opportunities for education, process and quality improvement, and interprofessional collaboration. Staff are encouraged to participate in the Shared Leadership Council and contribute to patient experience and quality initiatives. The position includes the option to participate in a variety of health, financial, and security benefits.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Current BLS certification.
  • Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers; for Tucson new hires, current state CNA certification is required.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
  • Excellent organizational skills and effective human relations and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
  • Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
  • Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.

Nice To Haves

  • Arizona Licensed Nursing Assistant (LNA) licensure.
  • Recent healthcare experience.
  • Successful completion of an approved unit secretary program.
  • Additional related education and/or experience.

Responsibilities

  • Assist patients with activities of daily living, including hygiene, mobility, and nutritional intake.
  • Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, according to unit and facility policies.
  • Document objective data and routine aspects of patient care, and assist with transporting specimens.
  • Recognize and report abnormalities or changes in patients’ health status and responses to treatment to a licensed professional.
  • Communicate patient status accurately and completely to other caregivers to promote continuity of care.
  • Perform procedures and use equipment as delegated by a licensed professional and consistent with demonstrated competencies and state scope of practice; examples include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under direct supervision of a licensed professional.
  • Perform receptionist and clerical duties that support department operations and communication; help resolve customer problems or route them to the appropriate person.
  • Maintain complete patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms and keep forms accessible and labeled.
  • Maintain patient education materials and assist with ordering patient specimens; may transcribe and process physician orders in the electronic medical record.
  • Maintain office, dietary, and medical supplies; complete requisitions, reconcile delivered orders, and monitor electronic equipment such as patient ID scanners and laptop computers.
  • Depending on assignment, assist with patient transportation, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.

Benefits

  • Option to participate in a variety of health, financial, and security benefits.
  • $1-per-hour weekend shift differential.
  • 18% night-shift differential when applicable.
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