Patient Care Technician (CNA) Emergency Department

UPMC•Cumberland, MD

2h•$19

About The Position

UPMC Western Maryland is hiring a Patient Care Technician (CNA) for its Emergency Department. The role provides patient care, supports nurses and other members of the health care team, and contributes to department operations and quality initiatives. Pay is determined based on experience, with a stated minimum rate of $18.59 per hour. Shifts and employment statuses are discussed during the interview process. Eligible candidates may receive a $5,000 sign-on bonus in exchange for a two-year commitment. The Patient Care Technician performs nursing assistant duties and department-specific clinical tasks, including activities of daily living, vital signs, blood glucose, specimen collection, and other listed competencies. The technician assists with procedures and therapies, reports patient status changes to the RN, communicates with patients and families under RN direction, and follows patient-care, documentation, and safety procedures. The role also includes clerical and unit-wide support duties and requires maintaining competencies in advanced skills based on department needs.

Requirements

High school diploma or equivalent.
One of the following: one year of general health care experience; enrollment in a PT, OT, PA, or related health care training program with at least one clinical rotation completed; or a bachelor's degree in a health sciences field.
Successful completion of the UPMC patient care technician class.
Successful completion of basic information system training.
Ability to communicate effectively orally and in writing.
Certified Nursing Assistant credential required.
CPR within 30 days of hire, meeting AHA standards that include a didactic and skills demonstration component.
Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).

Nice To Haves

Microcomputer experience.
EMT or Paramedic qualification, or current enrollment in an EMT or Paramedic program.

Responsibilities

Document in the medical record according to established procedures.
Perform assigned work in a timely and productive manner and complete department clerical functions as needed.
Suggest and support departmental changes, projects, and quality initiatives; contribute to efficient department functioning.
Follow policies and procedures related to patient care and hospital information, and comply with safety policies, including standard precautions.
Communicate clearly and effectively with members of the health care team and establish effective communication with other departments.
Provide patient care, assist with procedures and activities of daily living, and assist with physical, respiratory, and cardiopulmonary therapies.
Provide feedback to the RN regarding patient care and report changes in patient status.
Provide instruction to patients and families under the direction of the RN.
Apply, monitor, and remove patient restraints as permitted by physician or hospital protocol.
Perform nursing assistant responsibilities, including bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients; blood glucose and point-of-care testing; weights; vital signs; intake and output; telemetry monitor application or reapplication; HAC and PSI prevention measures such as TEDs and SCDs; simple dressings; bladder scans; and specimen collection.
Perform at least four of the listed department-identified tasks, such as phlebotomy, 12-lead EKGs, simple dressings, Foley catheter removal, point-of-care testing, bladder scans, straight catheterization, or IV catheter removal; maintain required competencies.
Achieve and maintain competency in, or perform based on department operational need, one or more advanced skills such as 12-lead EKGs, phlebotomy or venipuncture, peripheral IV removal, indwelling Foley catheter removal, or basic arrhythmia.
Respond to call lights and telephones, pass meal trays, transport patients, and support other universal unit activities.
Report equipment malfunctions to the appropriate department.
Maintain professional, respectful, and productive working relationships; demonstrate accountability, enthusiasm, motivation, and commitment to patients and colleagues.
Receive feedback and direction constructively, identify learning needs, improve knowledge and performance, request assistance with planning and prioritization as needed, and participate in self-review when requested.
Demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions, and support safety for patients and oneself in the workplace.
Perform in accordance with system-wide competencies and behaviors and other duties as assigned.