About The Position

UPMC is hiring a Patient Care Technician for the Emergency Department at the Community Osteopathic campus in Harrisburg. This is a casual position requiring 36 hours in a six-week period, with a variety of shifts. Rotating weekends and holidays are required. The Patient Care Technician provides patient care under the direction of registered nurses, including assistance with procedures and activities of daily living, physical and respiratory care, and cardiopulmonary therapies. The role includes UPMC nursing assistant core responsibilities and additional clinical tasks, with advanced skills assigned according to department operational needs. The technician communicates changes in patient status to the RN, supports patient and workplace safety, documents care, and contributes to unit operations and quality initiatives.

Requirements

  • High school diploma or GED.
  • Meet one of the following experience or training pathways: one year of general healthcare experience; six months of experience as a UPMC Nursing Assistant/CNA, with PCT competency achieved within 120 days of hire, transfer, or promotion for those with less than one year of experience; enrollment in a PT, OT, PA, or related healthcare training program with at least one clinical rotation completed; or a bachelor's degree in a health sciences field.
  • Successful completion of the UPMC Patient Care Technician class.
  • Successful completion of eRecord training.
  • CPR certification meeting AHA standards, including didactic and skills-demonstration components, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 31 Child Abuse Reporting clearance, with renewal.
  • Act 33 clearance, with renewal.
  • Act 34 clearance, with renewal.
  • Act 73 FBI clearance, with renewal.
  • Competency in required nursing assistant tasks and department-assigned patient care skills.

Nice To Haves

  • Emergency Medical Technician (EMT) or Paramedic certification, or current enrollment in an EMT or Paramedic program.
  • Advanced Cardiovascular Life Support (ACLS) certification.

Responsibilities

  • Provide patient care, assist with procedures and activities of daily living, and support physical, respiratory, and cardiopulmonary therapies.
  • Report changes in patient status to the RN and provide feedback about patient care.
  • Perform nursing assistant responsibilities, including blood glucose checks, weights, vital signs, intake and output, specimen collection, Foley care, and assistance with bathing, feeding, toileting, ambulating, turning, repositioning, and transporting patients.
  • Perform assigned additional tasks, which may include phlebotomy, 12-lead EKGs, simple dressings, Foley catheter removal, point-of-care testing, bladder scans, straight catheterization, IV catheter removal, telemetry monitor application or reapplication, and ticket-to-ride procedures.
  • Achieve and maintain competency in, or perform, one or more advanced skills based on department needs, such as phlebotomy or venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia, 12-lead EKG, or NG tube clamping and removal.
  • Report equipment malfunctions to the appropriate department and communicate effectively with other departments and healthcare team members.
  • Contribute to unit activities, including answering call lights and telephones, passing meal trays, and transporting patients.
  • Provide instruction to patients and families under the direction of the RN; apply, monitor, and remove restraints as permitted by physician or hospital protocol.
  • Follow patient-care, hospital-information, and safety policies, including standard precautions; support safety for patients and staff.
  • Document care in the medical record according to established procedures and complete clerical duties as needed.
  • Complete assigned work in a timely and productive manner and support department projects and quality initiatives.
  • Receive feedback and direction constructively, identify and communicate learning needs, seek help with planning and prioritizing, and take action to improve knowledge, skills, and performance.
  • Maintain professional and respectful relationships, demonstrate accountability and commitment, and support effective department operations.
  • Limit medication access to distribution of medication to the nurse.
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