Patient Care Technician - PCT

DaVita•Grand Rapids, MI

7d•Onsite

About The Position

The Patient Care Technician (PCT) provides direct, hands-on care to patients with end-stage renal disease in an outpatient dialysis clinic. Under the supervision of Registered Nurses, the PCT supports patients throughout treatment, builds ongoing relationships with them, and contributes to compassionate, high-quality care. DaVita provides 9–10 weeks of paid classroom and on-the-floor clinical training; prior dialysis experience is not required. This is a full-time role working 3 to 4 shifts per week, typically 8, 10, or 12 hours depending on clinic scheduling and patient flow. The clinic operates Monday through Saturday from 5:00 AM to 6:00 PM, with scheduled shifts falling between 4:00 AM and 7:00 PM. Teammates rotate opening and closing shifts, work every other Saturday, and share holiday rotations. There may be occasional opportunities to work at nearby partner clinics in the greater Fort Wayne area when needed.

Requirements

High school diploma from an accredited institution, GED credential, or equivalent.
Comfort working hands-on with medical equipment, needles, and blood in a clinical healthcare environment.
Ability to stay active, stand, and move across the clinic floor for extended portions of a shift.
Availability for rotating schedules within the clinic's operating window, including early mornings, evenings, rotating Saturdays, and shared holiday rotations.
Ability to pass a pre-employment background check and drug screening.

Nice To Haves

Prior healthcare experience.
Certification as a CNA, Medical Assistant (MA), Certified Hemodialysis Technician (CHT), or Phlebotomist.

Responsibilities

Welcome patients and take and record vital signs.
Monitor patient health data before, during, and after dialysis and respond to patient needs.
Safely assemble, sanitize, and prime dialysis machines and other specialized equipment according to clinical safety protocols.
Build trust with patients and their families and educate them about kidney health, treatment routines, and wellness goals.
Work with Registered Nurses, Nephrologists, Dietitians, Social Workers, and Clinic Leadership to provide holistic patient care.

Benefits

9–10 weeks of paid classroom and precepted on-the-floor clinical training.
Clinical Ladders program and Bridge to Your Dreams program, which covers tuition for teammates pursuing an RN degree.
Medical, dental, and vision insurance starting the first month.
401(k) retirement plan with company match.
Paid time off.
Backup child and elder care.
Free Headspace subscription.
Employee Assistance Program (EAP).
Parental leave.
Supportive, team-first work environment.