Patient Care Technician

Lehigh Valley Health Network • Allentown, PA

7d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care, addressing patients’ physiological, emotional, and social needs while respecting each individual’s uniqueness and the diversity of the patients served by Jefferson Health. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers.

The position is based at the Allentown - 1240 S Cedar Crest location and is onsite. The work shift is day shift, with a schedule of Monday through Friday, 8:30 a.m. to 5:00 p.m., and a Saturday rotation. The PCT may also be assigned as a virtual safety associate depending on campus needs and may facilitate clinical examinations during telehealth encounters under the direction of a distant provider.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and ability to apply it to patients’ daily needs.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and/or designated care partner.
• Knowledge of people from diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including accurately transmitting, receiving, and interpreting ideas, information, and needs through appropriate communication behaviors.
• Ability to use partnership-oriented language with patients and families and engage them in their health and health care.
• BLS - Basic Life Support certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; duties may include pushing or pulling patients on beds or stretchers and lateral transfers.
• Ability to stand and walk frequently to continuously; patient transporters may walk 8–10 miles per shift.
• Patient care providers may need to kneel, bend, squat, and perform CPR.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
• May serve as a virtual safety associate based on campus needs.
• May facilitate clinical examinations during telehealth encounters under a distant provider’s direction, using required peripheral devices, video conferencing equipment, and software to support a comprehensive virtual care encounter.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED