Mosaic Center Pipeline-Patient Care Technician -(PCA)

IU Health•Indianapolis, IN

1d•Onsite

About The Position

As a vital member of the bedside care team, IU Health is seeking compassionate and dedicated Patient Care Technicians also known as Patient Care Assistants (PCAs) to support our patients and clinical teams across multiple care settings. In this role, you will help deliver an exceptional patient experience by anticipating patient needs and providing hands-on care that supports comfort, dignity, and safety. This includes assisting with personal care, mobility, nutrition, and maintaining a clean and supportive healing environment. Patient Care Technicians work closely with bedside Registered Nurses (RNs) and play a critical role in observing patients and reporting changes in condition to ensure timely and appropriate care. If you are passionate about patient-centered care and want to make a meaningful difference in the lives of others, we invite you to join our award-winning healthcare system.

Requirements

Current Basic Life Support (BLS) certification through the American Heart Association required OR attainment upon completion of the IU Health PCA education program
Knowledge of care appropriate to the age and developmental level of patients served
Up-to-date understanding of patient care procedures and standards
Knowledge of infection control principles and aseptic techniques
Familiarity with equipment, software, and systems used in non-licensed patient care roles (PCA)
Strong interpersonal and communication skills
Ability to exercise sound judgment and initiative in problem-solving
Ability to prioritize tasks and manage a high workload in time-sensitive situations
Ability to maintain focus amid frequent interruptions and varying noise levels
Capacity to work under stress and maintain constant situational awareness
Ability to perform physically demanding and repetitive tasks
Ability to read, perform basic math, and accurately document information
Strong organizational skills and attention to detail
Commitment to personal hygiene and patient safety standards

Responsibilities

Providing direct, hands-on care to patients, including: Assisting with bathing, grooming, toileting, and mobility
Encouraging ambulation using appropriate safety measures
Assisting with meal ordering and patient nutrition needs
Providing fresh linens, gowns, and maintaining patient environments
Supporting bedside RNs by: Obtaining and documenting vital signs
Observing and reporting changes in patient condition or behavior
Communicating relevant information promptly to the RN or charge nurse
Ensuring patient safety by utilizing appropriate safety techniques, including: Gait belts
Bed and chair alarms
Remaining within arm’s reach when assisting patients with mobility
Maintaining professionalism, compassion, and effective communication in a fast‑paced care environment