Patient Care Technician FT Days

Baystate Health•Springfield, MA

About The Position

The Patient Care Technician (PCT) performs technical tasks and bedside functions under the daily coordination of a Registered Nurse (RN). The role includes direct patient care, hygiene and skin care, mobility assistance, monitoring, phlebotomy, EKGs, equipment management, and performing or assisting with unit procedures. The PCT also performs other similar and related duties as assigned. The PCT provides age-appropriate care; monitors and documents physiological parameters; carries out treatments and procedures according to policy; assists patients with elimination and specimen collection; performs point-of-care testing; and supports ancillary services. The position requires effective communication with patients and the care team, attention to patient safety and emergency procedures, teamwork, and demonstrated competency in one-to-one patient observation based on department and unit needs.

Requirements

  • At least one year of patient care experience; experience may be in long-term care, specialty care, acute care, or another level of patient care.
  • Proficient in reading and writing in English.
  • Able to maintain professional composure in medium- to high-stress situations.
  • Effective communication skills.

Responsibilities

  • Provide age-appropriate care and apply knowledge of developmental stages and concepts when implementing patient care.
  • Monitor and document routine vital signs, weights, heights, abdominal girths, and pediatric head circumference as ordered; promptly report significant deviations and changes in drainage patterns.
  • Administer treatments and perform procedures in accordance with applicable policies and procedures, including dressing changes and post-mortem care as directed by the RN.
  • Assist physicians with examinations and simple procedures, and verify patient identity before procedures.
  • Assist patients with elimination, provide bedpans, urinals, or emesis basins, label and send specimens, measure and record intake and output, and administer ordered enemas or Harris Drips.
  • Perform Point of Care (POC) testing.
  • Assist with ancillary services and patient treatment plans; monitor patient condition during treatment, report unexpected occurrences and observations to the RN or appropriate personnel, and document treatments and activities.
  • Communicate respectfully and informatively with patients and clearly convey patient-care information to the team; recognize culturally based patient and family needs.
  • Initiate and respond effectively to emergency procedures, maintain patient safety, and communicate with appropriate personnel.
  • Support team members with clinical and non-clinical activities and provide feedback related to team processes.
  • Complete and maintain competencies and the clinical recognition program for the applicable career ladder level.
  • Demonstrate competency in one-to-one patient observation according to department and unit-specific needs.
  • Manage equipment and perform or assist with unit procedures, including duties related to phlebotomy and EKGs.
  • Perform other similar and related duties as assigned.
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