About The Position

The Patient Care Technician provides direct, age-specific care to patients under the direction of a registered nurse or licensed independent practitioner, following medical orders and the plan of care. The technician supports patient comfort, hygiene, safety, and other care needs; monitors patient condition; collects and documents patient information; and communicates relevant observations to the health care team. The role also helps maintain a safe, clean, and stocked care environment and contributes to patient safety and a positive patient experience. The position serves patients across the lifespan, from neonates through older adults. It requires knowledge of age-appropriate care, patient data collection and documentation, basic hygiene and activities of daily living, and the ability to assist with feeding, hydration, nutrition, ambulation, and mobility. The technician is expected to provide safe, compassionate and equitable care, follow hospital policies and infection-control precautions, complete assigned tasks, and attend required training.

Requirements

  • High school degree or equivalent.
  • Certification or completion of one of the following: Certified Nursing Assistant, Medical Assistant, Emergency Medical Technician, Military Corpsmen/Medic, or Nursing Aide Training Program.
  • Experience within a healthcare environment, or completion of a foundations/clinical nursing course and one clinical rotation.
  • AHA BLS HCP Certification or equivalent.
  • Knowledge of patient data collection and documentation, including vital signs, intake and output, and changes in patient condition.
  • Knowledge of basic hygiene and activities of daily living care.
  • Ability to assist with feeding, hydration, nutrition, ambulation, and patient mobility.
  • Ability to provide safe, compassionate care and be accountable for completing assigned tasks.
  • Ability to wear personal protective equipment as needed.
  • Demonstrated commitment to diversity, equity, and inclusion through ongoing development, inclusive behavior, and proactive management of bias.
  • Ability to exercise universal precautions and follow infection-control policies.
  • Ability to perform shift work and meet the listed physical, sensory, and emotional requirements of the role.

Nice To Haves

  • Certified Nursing Assistant (preferred education).
  • Acute care experience as a nursing assistant or aide.

Responsibilities

  • Provide safe, direct, age-appropriate care to patients in the assigned unit.
  • Monitor patients’ conditions and update the health care team.
  • Provide direct and indirect care to meet patients’ comfort, personal hygiene, and safety needs, including care for patients with and without medical or surgical complications.
  • Deliver care in accordance with nursing and medical plans of care and VCUHS policies and procedures.
  • Maintain the assigned clinical location as a safe, clean, and stocked environment.
  • Maintain supplies, educational materials, equipment, sterilized supplies and instruments, and the care environment as applicable.
  • Accurately identify patients, observe safety goals, and report patient responses or incidents posing harm or threat to a licensed independent practitioner, manager, or registered nurse.
  • Obtain and record initial and ongoing patient information, including admission data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other information specified by VCUHS policy.
  • Obtain or assist with collecting specimens for diagnostic or waived tests.
  • Attend mandatory in-services and trainings and meet online training requirements.
  • Promote patient safety through job performance and participation in hospital, department, or unit safety initiatives.
  • Establish and maintain courteous, effective rapport with patients, visitors, coworkers, and other health care team members; respond promptly to instructions and demonstrate sensitivity to their needs.
  • Perform other duties as assigned.
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