Patient Care Technician - Monroe Regional Hospital - System Resource Pool

ProMedica•Monroe, LA

4d•Onsite

About The Position

A Patient Care Technician (PCT) at ProMedica supports patient health and safety by providing direct patient care and clerical assistance to the health care team while following established standards, procedures, and policies. The PCT interacts with patients, visitors, and coworkers and helps ensure supplies and equipment are available and functioning properly. The role supports examinations and procedures, collects patient data, and assists with scheduling procedures and admission, discharge, and transfer processes. The PCT also answers phones, takes and directs messages, and transports specimens, documents, and other items. Duties may include routine personal care, taking and recording vital signs and other patient information, observing patients and equipment, supporting telemetry monitoring, rounding, room upkeep, patient transfers and ambulation, and assisting with examinations. The position is per diem on the night shift at Monroe Regional Hospital in the System Resource Pool.

Requirements

High school graduate or equivalent.
Ability to perform routine patient-care functions, such as bathing patients and taking temperature, pulse, respiration, and blood pressure.
One to four weeks of on-the-job training at ProMedica Monroe Regional Hospital to become familiar with job responsibilities, the work area, and policies and procedures.
Ability to follow routine written and/or verbal instructions.
Interpersonal skills to communicate effectively with pediatric patients ages 8–12, adolescent patients ages 13–17, adult patients ages 18–64, geriatric patients ages 64 and above, physicians, and other hospital personnel.
Flexibility to work a varying schedule as needed, which may include a varying shift, overtime greater than 40 hours per week, or shift durations exceeding the assigned shift length or weekly hours.
Current Cardiopulmonary Resuscitation (CPR) certification with Basic Cardiac Life Support (BCLS).

Nice To Haves

Certified Nurse Aide certification.

Responsibilities

Follow established patient-care standards and the policies and procedures of ProMedica Monroe Regional Hospital and the nursing department.
Answer call lights, address routine patient requests, and relay information to the appropriate person.
Assist patients with personal hygiene and routine care, including bathing, dressing, shaving, and use of bed pans.
Serve and remove food trays and snacks, and assist patients with feeding when necessary.
May obtain and record vital signs, intake and output, glucometer checks, weights, and other routine patient information.
Observe patients’ conditions and medical equipment, reporting unusual conditions or reactions to appropriate nursing personnel.
May assist nurses and physicians with patient examinations.
Initiate and discontinue telemetry monitoring and maintain telemetry transmitters, including changing patches and batteries.
Round in assigned rooms every other hour to assess needs such as restroom assistance, repositioning, and additional nursing care.
Tidy patient rooms, change bed linens, empty medical apparatus after patient discharges, and perform routine nursing-unit cleaning as needed.
Assist with patient admission to the nursing unit, obtain supplies or equipment, and explain hospital routines and policies.
Ambulate or assist with ambulation; help lift and transfer patients to and from wheelchairs or wheeled beds; and transport patients within the hospital.
Support performance-improvement and customer-service-improvement activities related to patient care.
Attend department meetings and assist with orienting new personnel.
Schedule procedures and coordinate admission, discharge, and transfer processes.
Answer phones, take messages, and direct calls.
Pick up and deliver specimens, documents, and other items.
Maintain an appropriate stock of supplies and equipment and ensure equipment is functioning properly.