Patient Care Technician, Observation Unit, 36 Hours (Days / Every Other Weekend)

Boston Medical Center•Boston, MA

6d•Onsite

About The Position

Boston Medical Center is hiring a Patient Care Technician for its MedSurg/Observation Department. The 28-bay Observation Unit is adjacent to the PACU and provides protocol-driven care to a specific patient population whose stays are typically 24 hours or less. The unit is fast-paced and high-volume, with patient types including abdominal pain, rule-out MI, acute wound care, and acute respiratory issues. It is run by Hospitalists and Family Medicine, with documentation tailored to the observation population. Under the direction and supervision of a registered nurse and in accordance with hospital policies, procedures, protocols, and standards of practice, the Patient Care Technician provides direct clinical and support services. The role participates in patient- and family-centered care and works cooperatively with healthcare team members to meet patient, family, and staff needs. The schedule is 36 hours on days, including every other weekend.

Requirements

High school diploma or GED certificate.
Current basic life support (BLS) certification, including CPR certification, or obtain it within 30 days of employment.
Ability to pass clinical competency testing.
Physical ability to meet job responsibilities.
Basic math and computer proficiency.
Meet one of the following experience or training qualifications: one year of Patient Care Technician experience in an acute hospital setting; current enrollment in a nursing program with two cycles of clinical rotation completed; completion of an approved Patient Care Technician training program; completion of approved certified medical assistant training; or one year of EMT or field medic experience (considered for adult ED positions only).

Nice To Haves

Fluency in another language.
Previous medical/surgical experience.

Responsibilities

Perform appropriately delegated patient care interventions for patients and their families in the MedSurg department.
Provide clinical services that may include obtaining vital signs, bathing and feeding patients, dressing wounds, assisting with hygiene, cleaning rooms and linens, and providing emotional support.
Perform environmental and inventory activities to maintain a safe, clean, and appropriately equipped environment for patients, visitors, and staff.
Contribute to efficient department operations and quality patient and family clinical outcomes.
Work cooperatively with healthcare team members to meet patient, family, and staff needs.

Benefits

Competitive pay.
Tuition reimbursement programs.
Highly subsidized medical, dental, and vision insurance options.
Supportive work environment focused on training, development, and growth.
Access to Pathways, a leadership acceleration program focused on increasing inclusion and diversity at the leadership level across Boston Medical Center Health System.
Pharmacy benefits.
Flexible Spending Accounts.
403(b) savings matches.
Earned time cash out.
Paid time off.
Career advancement opportunities.
Resources to support employee and family wellbeing.