About The Position

NYU Langone Health is hiring a Patient Care Technician for its HCC 14/KP 5 Cardiac Cath team on the evening shift, scheduled for 37.5 hours. The technician assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The role provides competent, safe, and compassionate care, with attention to the challenges patients face during hospitalization, procedures, and diagnostic testing. It also supports the unit by maintaining supplies, equipment, and a safe environment, while demonstrating NYU Langone Health’s Core Values.

Requirements

  • High school diploma or equivalent.
  • One of the following Patient Care Technician qualification pathways: graduate of a PCT program with at least 6 months of hospital experience; CNA graduate with completed EKG and phlebotomy courses, PCT certification eligibility, and at least 6 months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) with at least 6 months of hospital experience.
  • Alternatively, for the Senior Nursing Attendant pathway: graduation from a Certified Nursing Attendant program, CNA certification, and at least 6 months of relevant experience.
  • Basic Life Support (BLS) or Heartsaver CPR/AED certification issued by the American Heart Association, required upon entry.
  • Complete the PCT online program within 3 months of hire.
  • Working knowledge of English, including verbal, reading, and writing abilities.
  • Strong customer service and communication skills; ability to communicate effectively with all levels of the organization.

Nice To Haves

  • Knowledge of another language.

Responsibilities

  • Demonstrate NYU Langone Health Core Values and respect patient confidentiality, privacy, dignity, and rights.
  • Maintain accountability for supplies, equipment, and the care environment; help keep patient rooms, equipment, care areas, and the unit clean, safe, orderly, and adequately supplied.
  • Assist with data collection and activities for quality and performance improvement, including patient satisfaction measures, and support the nurse in reviewing patient and family responses and corrective action plans.
  • Recognize personal limitations, request assistance when needed, discuss educational goals with the Nurse Manager or appropriate leadership, seek learning resources, and complete annual mandatory education.
  • Participate in orientation of other patient care technicians, unit meetings, and conferences.
  • Demonstrate awareness of the needs and behaviors of different patient age groups and cultures; communicate clearly, caringly, and respectfully with patients, families, and the healthcare team.
  • Support unit activities and assist in emergencies as directed; follow infection prevention and control standards.
  • Use specialized skills and safety practices to perform assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
  • Assist with patient safety and comfort, admission, transfer, and discharge procedures, and delegated responsibilities under the direction of registered nurses.
  • Observe general patient behavior and report observations to the responsible professional nurse; perform safety observations for patients on continuous observation or in restraints according to policy and direction.
  • Assist patients with activities and personal care; respond promptly to call lights and requests, referring requests outside the technician’s role to the assigned professional nurse.
  • Provide for the security of patients’ personal property and handle valuables according to hospital procedure.
  • Provide direct assistance to members of the healthcare team, including nurses, physicians, nursing attendants, unit clerks, escort, dietary, and other employees.
  • Prepare patients for scheduled appointments, including assisting with transfers to stretchers or wheelchairs; run errands to other departments, including delivering specimens and equipment.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.
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