About The Position

The Patient Care Technician (PCT) performs a variety of patient care duties, including assisting with patient procedures and activities of daily living such as bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients. The PCT documents care in the medical record according to established procedures and reports equipment malfunctions to the appropriate department. The role also contributes to universal unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients, while following safety policies and procedures related to patient care and hospital information. The PCT establishes professional relationships and communicates effectively with patients, families, colleagues, and other departments. The role provides feedback to the RN regarding patient care, reports changes in patient status, and provides instruction to patients and families under the RN’s direction. Depending on department needs, the PCT must achieve and maintain competency in at least one advanced skill, such as peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia skills, or NG tube clamping and removal. This is a casual position in the Resource Pool at UPMC West Shore, with rotating shifts and a requirement to work 36 hours in six weeks. The title and starting pay rate may vary based on years of experience.

Requirements

  • High school diploma or equivalent.
  • Meet one of the following: one year of general healthcare experience; enrollment in a PT, OT, PA, or RN program or related healthcare training program with completion of at least one clinical rotation; or completion of a bachelor’s degree in a health sciences field.
  • Successful completion of the UPMC Patient Care Technician class.
  • Successful completion of basic information system training.
  • Ability to communicate effectively both orally and in writing.
  • CPR certification based on AHA standards, including didactic and skills demonstration components, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 31 Child Abuse Reporting clearance with renewal.
  • Act 33 clearance with renewal.
  • Act 34 clearance with renewal.
  • Act 73 FBI Clearance with renewal.
  • Access to medications is limited to distributing medication to the nurse.

Nice To Haves

  • Microcomputer experience.
  • Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.

Responsibilities

  • Perform patient care duties, including assisting with procedures and activities of daily living such as bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients.
  • Assist with physical, respiratory, and cardiopulmonary therapies.
  • Perform nursing assistant responsibilities and assigned competencies, including point-of-care testing such as blood glucose, weights, vital signs, intake and output, telemetry monitor application or reapplication, HAC and PSI prevention measures such as TEDs and SCDs, simple dressings, restraint placement and removal, 12-lead EKGs, bladder scans, and specimen collection.
  • Achieve and maintain competency in at least one advanced skill based on department operational needs, such as peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia skills, or NG tube clamping and removal.
  • Document in the medical record according to established procedures and complete department clerical functions as needed.
  • Report equipment malfunctions to the appropriate department and communicate effectively with other departments and members of the health care team.
  • Contribute to universal unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients.
  • Provide feedback to the RN regarding patient care and report changes in patient status.
  • Provide instruction to patients and their families under the direction of the RN.
  • Apply, monitor, and remove patient restraints in accordance with physician or hospital protocol.
  • Adhere to policies and procedures related to patient care and hospital information, including safety policies and standard precautions.
  • Perform assigned work in a timely and productive manner.
  • Receive feedback and direction constructively; identify learning needs, improve knowledge and performance, request assistance with planning and prioritizing as needed, and participate in self-review when requested.
  • Maintain respectful and productive working relationships and demonstrate accountability, motivation, and commitment to patients and colleagues.
  • Support departmental changes, projects, and quality initiatives; take responsibility for assignments and contribute to efficient department functioning.
  • Perform other duties as assigned.
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