Patient Care Technician Specialist - ED - UPMC West Shore

UPMC•Mechanicsburg, PA

6h•Onsite

About The Position

UPMC West Shore is seeking a Patient Care Technician – Specialist for its Emergency Department. The PCT-Sp provides routine patient care and supports department services in accordance with established policies and procedures and as directed by nurses or physicians. The role includes assisting with patient procedures and activities of daily living, documenting care in medical records, reporting equipment malfunctions, and supporting universal unit activities. The position requires professional communication with patients, families, colleagues, and other departments, as well as reporting changes in patient status and providing patient and family instruction under the direction of an RN. This is a full-time position working 36 hours per week year-round on an evening/night rotating shift. The schedule includes every third weekend and every other holiday. The title and starting pay rate may vary based on years of experience.

Requirements

High school diploma or equivalent.
Either two years of general healthcare experience with phlebotomy/venipuncture; or one year of such experience plus enrollment in a PT, OT, PA, RN, or related healthcare training program and completion of at least one clinical rotation; or one year of such experience plus a completed bachelor's degree in a health sciences field.
Successful completion of the Patient Care Technician Specialist class.
Successful completion of basic information system training.
Ability to communicate effectively both orally and in writing.
Annual completion of a professional contribution, to be determined after hire.
CPR certification meeting AHA standards, including didactic and skills demonstration components, within 30 days of hire.
Required clearances and reporting training: Act 31 Child Abuse Reporting, Act 33, Act 34, and Act 73 FBI Clearance, with renewals as applicable.
Must achieve all required competencies for the listed patient-care procedures.

Nice To Haves

Microcomputer experience.
Nursing student who has completed one clinical rotation.
Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.
Advanced Cardiovascular Life Support (ACLS).

Responsibilities

Provide routine patient care and assist with patient procedures and activities of daily living, including bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients.
Perform point-of-care testing, including blood glucose testing; obtain weights, vital signs, and intake and output measurements; apply or reapply telemetry monitors; and support HAC and PSI prevention measures, including TEDs and SCDs.
Complete simple dressings, place and remove restraints, perform bladder scans, and collect specimens.
Perform IV catheter removal, Foley catheter removal and insertion, IV insertion, straight catheterization, phlebotomy/venipuncture, and ticket-to-ride procedures; achieve all required competencies.
Depending on unit need, perform basic arrhythmia tasks, complex wound care, 12-lead EKGs, and NG tube clamping and removal.
Assist with physical, respiratory, and cardiopulmonary therapies.
Provide feedback to the RN regarding patient care and report changes in patient status; instruct patients and families under the RN's direction.
Document in the medical record according to established procedures, complete department clerical functions as needed, and perform assigned work in a timely and productive manner.
Report equipment malfunctions to the appropriate department and communicate effectively with other departments.
Contribute to universal unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients.
Adhere to patient-care and hospital-information policies and procedures, including safety policies and standard precautions.
Maintain professional and respectful working relationships and communicate clearly with patients, families, colleagues, and other members of the healthcare team.
Receive feedback and direction constructively, identify learning needs, improve knowledge and performance, request assistance with planning and prioritizing as needed, and participate in self-review when requested.
Support departmental changes, projects, and quality initiatives; take responsibility for assignments and contribute to efficient department functioning.
Perform in accordance with system-wide competencies and behaviors and complete other duties as assigned.