About The Position

UPMC Community Osteopathic is hiring a Patient Care Technician for its Resource Pool Department. The role provides patient care and assistance with procedures and activities of daily living, including bathing, feeding, toileting, transporting, ambulating, and turning and repositioning patients. The technician documents care in the medical record, reports equipment malfunctions, and supports unit activities such as responding to call lights and telephones and passing meal trays. The Patient Care Technician communicates with patients, families, colleagues, and other departments; provides feedback to the RN and reports changes in patient status; and gives patients and families instruction under the RN’s direction. The position also includes nursing-assistant responsibilities and point-of-care testing and other clinical competencies. Access to medications is limited to distributing medication to the nurse. This is a casual position with rotating day and evening shifts between 7 a.m. and 11 p.m., based on unit needs. The schedule requires 36 hours over six weeks, including 16 weekend hours, plus one major and one minor holiday per year. Title and starting pay rate may vary based on years of experience.

Requirements

  • High school diploma or equivalent.
  • At least one of the following: one year of general healthcare experience; enrollment in a PT, OT, PA, RN, or related healthcare training program with at least one clinical rotation completed; or a completed bachelor’s degree in a health sciences field.
  • Successful completion of the UPMC Patient Care Technician class.
  • Successful completion of basic information system training.
  • Ability to communicate effectively both orally and in writing.
  • CPR certification meeting AHA standards, including didactic instruction and skills demonstration, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 34 clearance.
  • Act 33 clearance.
  • Act 73 FBI clearance with renewal.
  • Access to medications is limited to distributing medication to the nurse.

Nice To Haves

  • Microcomputer experience.
  • Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.

Responsibilities

  • Provide patient care and assist with procedures and activities of daily living, including bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients.
  • Assist with physical, respiratory, and cardiopulmonary therapies.
  • Perform nursing-assistant responsibilities and required competencies, including point-of-care testing such as blood glucose, weights, vital signs, intake and output, telemetry monitor application and reapplication, TEDs/SCDs, simple dressings, restraint placement and removal, 12-lead EKGs, bladder scans, and specimen collection.
  • Achieve and maintain competency in one or more advanced skills as required by department needs, such as peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia skills, or NG tube clamping and removal.
  • Document in the medical record according to established procedures and complete department clerical functions as needed.
  • Report equipment malfunctions to the appropriate department and communicate effectively with other departments.
  • Respond to call lights and telephones, pass meal trays, and transport patients as part of universal unit activities.
  • Provide feedback to the RN about patient care and report changes in patient status.
  • Provide instruction to patients and their families under the direction of the RN.
  • Apply, monitor, and remove patient restraints as permitted by physician or hospital protocol.
  • Follow patient-care, hospital-information, and safety policies and procedures, including standard precautions.
  • Establish professional, respectful working relationships and communicate effectively with patients, families, colleagues, and other members of the health care team.
  • Receive feedback and direction constructively, communicate learning needs, and take action to improve knowledge, skills, and performance.
  • Perform assigned work in a timely and productive manner and support department projects, quality initiatives, and changes.
  • Perform other duties as assigned.
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