About The Position

The Patient Care Technician assists staff by performing clerical and patient care duties under the direction of a registered nurse. The role maintains and updates patient records in a timely, orderly manner and welcomes customers to the unit with a friendly, enthusiastic approach. This position is for Med Surg at Bon Secours St. Francis Hospital and is described as weekend-only work, with 36 scheduled weekly hours on the night shift. The technician provides age-appropriate care to patients ranging from neonates through geriatrics, following departmental policies and procedures. The role requires knowledge of growth and development across the lifespan and the ability to assess patient information and respond to each patient's age and specific needs. The position may involve high-stress periods, fluctuating workloads, frequent interruptions, and exposure to potentially hazardous substances and challenging behavior. The physical requirements include patient lifting and movement, prolonged standing and walking, and other physical activities described in the posting. Applicants must meet one of the listed education and experience pathways and successfully complete the RSF PCT Training Program upon hire where specified. A current American Heart Association BLS for Healthcare Provider Certification Card is required. Current Nursing Assistant certification is preferred.

Requirements

  • Hold a current American Heart Association BLS for Healthcare Provider Certification Card.
  • Meet at least one of the following pathways: high school diploma or GED and completion of a Fundamentals of Nursing course or Nursing Assistant Program; current CNA certification; high school diploma or GED and patient care technician experience in an acute care setting or nursing home, or direct-care experience involving vital signs and ADLs in an assisted living facility; high school diploma or GED and current status as a Roper St. Francis teammate; high school diploma or GED and current CMA certification; or current enrollment in or graduation from an associate or bachelor's degree program in any field, with no experience required for this pathway.
  • Successfully complete the RSF PCT Training Program upon hire for the pathways that specify it: current Roper St. Francis teammate, current CMA, or enrollment in/graduation from an associate or bachelor's degree program.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Know and follow patient and healthcare safety standards, including fall prevention, skin-breakdown prevention, suicide prevention, and environment-of-care practices.
  • Understand infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team.
  • Collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Use clinical technology and demonstrate a compassionate, relationship-based approach to care.
  • Complete assigned tasks accountably and escalate concerns through the chain of command.
  • Meet the physical demands described in the posting, including lifting/carrying, pushing/pulling, bending, walking, and standing.

Nice To Haves

  • Current certification as a Nursing Assistant.

Responsibilities

  • Perform delegated direct patient care activities under the direction of a registered nurse.
  • Report patient conditions, changes, and abnormal findings to the appropriate registered nurse.
  • Record vital signs and activities of daily living promptly in the appropriate format and notify the RN/LPN of abnormal variations.
  • Provide nonjudgmental nursing care that respects patient diversity and rights, identify resources to meet patient needs, and act as a patient advocate.
  • Transcribe physician orders correctly and efficiently, including computer order entry.
  • Follow regulatory requirements and support core measures, infection prevention, patient safety, and quality initiatives.
  • Maintain an organized workstation and an environment conducive to workflow.
  • Maintain medical records in appropriate order.
  • Greet and acknowledge customers arriving at the unit with a friendly, enthusiastic approach.
  • Complete other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options and life insurance.
  • Mental health resources and discounts.
  • Paid time off, parental leave, and FMLA leave.
  • Short- and long-term disability.
  • Tuition assistance, professional development, and continuing education support.
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