About The Position

The Patient Care Technician assists staff by performing clerical and patient care duties under the direction of a registered nurse. The role maintains and updates patient records in a timely, orderly manner and welcomes customers arriving on the unit with a friendly, enthusiastic approach. The position is on the Med/Surg unit at Bon Secours St. Francis Hospital, with weekend-only work and night shifts scheduled for 36 hours per week. The technician provides delegated direct patient care, reports patient status changes or abnormal findings to the appropriate registered nurse, and documents vital signs and activities of daily living. Care must respect patient diversity and rights, support patient advocacy, and follow regulatory, infection prevention, safety, quality, and core-measure requirements. The role also transcribes physician orders, maintains medical records and an organized workstation, and supports patients across the lifespan, from neonates through geriatrics. Candidates must meet at least one of the listed education or experience pathways. A current American Heart Association BLS for Healthcare Provider Certification Card is required; current Nursing Assistant certification is preferred. The work may involve high stress, fluctuating workloads, exposure to bodily fluids and other hazards, physical restraints, frequent interruptions, and periods of working alone. Physical requirements include frequent lifting, pushing, pulling, bending, walking, and standing, among other demands.

Requirements

  • Must have a current American Heart Association BLS for Healthcare Provider Certification Card.
  • Must meet at least one of the following: graduate of an accredited high school or GED equivalent and completion of a Fundamentals of Nursing course or Nursing Assistant Program; current CNA certification; high school diploma/GED plus qualifying patient care experience; high school diploma/GED and current Roper St. Francis teammate status; high school diploma/GED and current CMA certification; or current enrollment in or graduation from an associate's or bachelor's degree program in any field.
  • For the Roper St. Francis teammate, CMA, and associate's/bachelor's degree pathways, must successfully complete the RSF PCT Training Program upon hire.
  • Clearly communicate with members of the healthcare team and understand and follow their directions.
  • Know and follow patient and healthcare safety standards, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
  • Demonstrate knowledge of infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team and be accountable for completing assigned tasks.
  • Collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care, and assist with feeding, hydration, nutrition, elimination, ambulation, and mobility.
  • Use clinical technology and escalate concerns through the chain of command.
  • Demonstrate a compassionate, relationship-based approach to care.
  • Meet the physical and sensory demands described for the position, including maneuvering patient weight and performing shift work.

Nice To Haves

  • Current certification as a Nursing Assistant is preferred.

Responsibilities

  • Perform delegated direct patient care activities under the direction of a registered nurse.
  • Report patient conditions, including changes or abnormal findings, to the appropriate registered nurse.
  • Document vital signs and activities of daily living in the appropriate format and notify the RN/LPN of abnormal variations.
  • Provide nonjudgmental care that respects patient diversity and rights, identifies resources to meet patient needs, and advocates for patients.
  • Transcribe physician orders correctly and efficiently, including computer order entry.
  • Follow regulatory requirements and support core measures, infection prevention, patient safety, and quality initiatives.
  • Maintain an organized workstation and an environment conducive to workflow.
  • Maintain medical records in the appropriate order.
  • Greet customers arriving on the unit with a friendly, enthusiastic approach.
  • Provide age-appropriate care to patients from neonates through geriatrics.
  • Complete other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, and short- and long-term disability.
  • Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.
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