About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes sanitizing and cleaning patient rooms, monitoring patients’ health and vital signs, and assisting with basic needs such as feeding and grooming. The position is with Mercy Health at St. Elizabeth Boardman Hospital, in Med Surg 5W. The PCT provides patient care and comfort, supports personal care and hygiene, assists with mobility, and performs unit-based specialty duties. The technician reports patient changes and concerns to nurses, documents care accurately and promptly when applicable, participates in hand-off reports, and completes delegated tasks after competency validation. Care should promote patients’ independence and safety, reflect their interests and hobbies, and be delivered with professional, high-level customer service.

Requirements

  • Complete one of the following: a nursing aide training program; STNA state testing (required if working in Ohio long-term care); CNA certification; nurses aide state testing; a nursing program that included one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • Obtain Basic Life Support (BLS) certification from an approved source before providing direct patient care.
  • Possess problem-solving, communication, and interpersonal skills.
  • Engage with staff and patients in a professional manner.
  • Be proactive in a rapidly changing environment.

Nice To Haves

  • BLS Basic Life Support certification upon hire.
  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including care and comfort, vital-sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes and concerns.
  • Provide high-level customer service to patients, their families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in hand-off reports regarding pertinent patient and departmental needs when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Sanitize and clean patient rooms, monitor patients’ health and vital signs, and assist with basic needs such as feeding and grooming.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance.
  • Mental health resources and discounts.
  • Paid time off.
  • Parental and FMLA leave.
  • Short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance.
  • Professional development and continuing education support.
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