Patient Care Technician Medical Surgical

Allina Health•Cambridge, MA
•$22 - $29•Onsite

About The Position

The Patient Care Technician provides basic direct and indirect patient care under the direct supervision of a Registered Nurse or Physician. The role includes collecting and documenting vital signs and other health-status data, responding to patient call lights, assisting with activities of daily living and patient mobility, and completing clerical and unit workflow tasks. The position is in Allina Health’s Medical Surgical Unit in Cambridge, Minnesota, and is scheduled for 40 hours per week in a combination of 8- and 12-hour day/evening shifts, with an every-third-weekend rotation that includes Friday, Saturday, and Sunday. The technician supports patient comfort, safety, and care coordination by assisting with hygiene, meals, transfers, ambulation, positioning, and range of motion; carrying out assigned interventions; and communicating changes in patient status to the RN. Administrative work may include registration, admission/discharge/transfer functions, physician order processing, appointment scheduling, and documentation. The technician follows facility procedures and uses equipment and safe body mechanics appropriately, reports safety or equipment concerns, and may participate in quality improvement and hazardous-waste handling.

Requirements

  • Must be at least 18 years old, or 17 years old with a high school diploma or GED.
  • Must meet at least one of the following: complete one semester of clinical rotations with an accredited nursing program; successfully complete a Certified Nursing Assistant (CNA) program; complete the Allina Health Nursing Assistant Academy Program; hold NREMT certification upon hire; or have previous direct patient care experience.
  • Must have at least one of the following: current BLS certification from the American Heart Association; current BLS certification from the American Red Cross; or Allina in-house BLS training within 30 days of hire.
  • Ability to lift up to 32 pounds occasionally and up to 25 pounds frequently.

Responsibilities

  • Observe, collect, and document health-status data, including measurements such as temperature, pulse, blood pressure, respirations, weight, and intake and output.
  • Immediately report observations or health-status data outside normal limits or significant changes to the RN.
  • Assist patients with activities of daily living, including toileting, bathing, dressing, eating, grooming, and hygiene, as directed by the Registered Nurse.
  • Perform assigned personal care and other interventions according to procedure requirements and documentation guidelines.
  • Respond promptly to call lights for assigned and other patients.
  • Assist with ambulation, transfers, positioning, and range of motion according to activity orders and patient needs.
  • Support patient comfort and skin integrity, including population-specific needs.
  • Help patients, families, and visitors with wayfinding; assist with patient movement, transfers, and rooming.
  • Complete admission, discharge, and transfer functions according to system workflows.
  • Distribute and set up water, snacks, and patient trays, and assist patients as needed.
  • Perform clerical duties, assist with patient registration, and process physician orders accurately and promptly.
  • Document relevant patient information and care thoroughly to support accurate billing.
  • Transport medication from the unit tube system to a secure location in accordance with facility standards.
  • Clarify, communicate, prioritize, and transcribe written orders according to Electronic Medical Record system workflow.
  • Order, validate, and store supplies and patient education materials as needed.
  • Print Release of Information packets for discharge to nursing homes or other facilities when needed.
  • Review and explain authorization forms and obtain patient signatures when applicable.
  • Schedule procedures and appointments as needed.
  • Promote a safe environment for patients, visitors, and employees; use appropriate equipment and body mechanics during lifts, transfers, and transports.
  • Report environmental risks and equipment malfunctions to a supervisor, and use equipment according to policies, procedures, and manufacturer directions.
  • Participate in quality improvement activities to evaluate and improve patient care.
  • Handle hazardous waste when needed, including identifying, segregating, and disposing of it and following emergency response procedures.
  • Perform other duties as assigned.

Benefits

  • Medical and dental benefits
  • PTO/time away
  • Retirement savings plans
  • Life insurance
  • Short-term and long-term disability
  • Voluntary benefits, including vision, legal, and critical illness coverage
  • Tuition reimbursement or continuing medical education, as applicable
  • Student loan support benefits to navigate the Federal Public Service Loan Forgiveness Program
  • Well-being dollars, well-being navigators, programs, activities, resources, personal coaching, and tools
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