Patient Care Technician (PCT) - Med Surg 4W - Lorain Hospital - PRN

Mercy Health BSMH • Lorain, OH

6d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role includes providing basic care and comfort, measuring vital signs, assisting with personal care and hygiene, and supporting safe mobility, including unit-based specialty duties.

The PCT serves as a liaison between patients and nurses by reporting changes or concerns, maintains accurate and timely patient-care documentation when applicable, and shares pertinent information during handoffs. The technician performs delegated tasks after competency is validated, uses therapeutic transfer techniques that promote safety and independence, and individualizes care according to patients’ interests and hobbies.

This is a PRN, as-needed position. Eligibility for benefits may vary based on market and employment status.

Requirements

• BLS Basic Life Support certification; the posting specifies American Heart Association BLS for Healthcare Provider prior to hire at RSFH, and notes BLS is preferred upon hire at BSMH locations but must be obtained from an approved source before direct patient care.
• For BSMH locations, completion of at least one qualifying route: a nursing aide training program; applicable nurse aide certification or state testing (including STNA where required for Ohio long-term care); a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, completion of at least one qualifying route: a nursing aide training program; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For specified Roper St. Francis pathways, graduation from an accredited high school or GED equivalency is required; current Roper St. Francis teammates and current Certified Medical Assistants must complete the RSF PCT Training Program upon hire.
• Currently enrolled in or a graduate of an associate’s or bachelor’s degree program in any field is another stated pathway, with no experience requirement; the RSF PCT Training Program must be completed upon hire.
• Clearly communicate with other members of the healthcare team and understand and follow team directions.
• Understand patient and healthcare safety standards, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
• Know and demonstrate infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
• Use clinical technology and provide care with a compassionate, relationship-based approach.
• Be accountable for completing assigned tasks and escalate concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
• EPIC Electronic Health Record (EHR) training.
• BLS Basic Life Support upon hire at BSMH locations.

Responsibilities

• Provide basic patient care, including care and comfort, vital sign measurement, personal care and hygiene, and assistance with mobility and unit-based specialty duties.
• Report patient changes and concerns to the nurse and act as a liaison between patients and nurses.
• Provide customer service to patients, their families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent patient and departmental information upon arrival and departure.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Education Level: High school or GED