About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. This PRN, as-needed position is in the Med/Surg Unit, 4 West, at Lorain Hospital. The role includes providing basic patient care, supporting patient safety and independence, communicating patient concerns to nurses, and documenting care as applicable.

Requirements

  • BLS Basic Life Support certification from the American Heart Association is required before hire at RSFH; at BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care.
  • For BSMH locations, complete one of the following: a nursing aide training program; STNA, CNA, or other nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, complete one of the following: a nursing aide training program; STNA, CNA, or other nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • For the listed Roper St. Francis pathways, be a high school or GED graduate and a current Roper St. Francis teammate, or hold current CMA certification, or be enrolled in or have graduated from an associate’s or bachelor’s degree program in any field; successfully complete the RSF PCT Training Program upon hire.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Understand patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
  • Understand and demonstrate infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team.
  • Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care.
  • Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Use clinical technology and take accountability for completing assigned tasks.
  • Use a compassionate, relationship-based approach to care and escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting for which the candidate is applying is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, and unit-based specialty duties.
  • Assist patients with mobility using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Communicate patient changes and concerns to the nurse.
  • Provide high-level customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in handoff and report pertinent information about patient and departmental needs when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Individualize care based on patients’ interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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