Patient Care Technician (PCT) | Med Surg

Avera•Mitchell, SD

1d•Onsite

About The Position

The Patient Care Technician provides routine patient care and support services in accordance with established policies and procedures and as directed by a nurse or physician, to help maintain the highest degree of quality patient care. The position is based at Avera Queen of Peace Hospital in the Med Surg area. The work schedule includes rotating days, evenings, nights, weekends, and holidays, with shifts listed as 7:00 a.m.–5:30 p.m. and 5:30 p.m.–4:00 a.m., totaling 48 hours every two weeks. The role includes every third weekend and holiday. Shift differentials are available for hours worked between 7 p.m. and 7 a.m., on weekends, and on weekend nights. The listed pay range is $18.00–$23.50, with the actual rate dependent on experience. Avera describes its multidisciplinary team as focused on compassion and moving health forward for patients. The role calls for commitment to Avera’s mission, vision, core values, and social principles; compassionate and hospitable service; confidentiality; effective teamwork; and compliance with applicable safety principles, laws, regulations, and standards.

Requirements

Be able to work the specified hours.
Perform each essential job function satisfactorily, including having visual acuity adequate for the position's duties.
Communicate effectively with others and hear, understand, and distinguish speech and other sounds.
Maintain confidentiality and work effectively in a team environment.
Comply with applicable safety principles, laws, regulations, and standards.

Nice To Haves

High school diploma or GED equivalent.
Certified Nurse Aide (CNA) license/certification.

Responsibilities

Provide safe, direct patient care, including ambulating, bathing, positioning, entering diet information into the computer system, passing meal trays, feeding, and attending to other care needs.
Respond promptly to patient call lights and special needs, and ensure patient valuables and personal items are properly handled and accounted for.
Greet visitors, answer inquiries, direct or assist people, take and relay messages, assist with patient gifts, flowers, and mail, and run errands for department staff.
Assist patients in and out of wheelchairs, measure intake and output, collect specimens as needed, and transport patients as needed.
Answer the telephone, operate the paging system, and attend the station and direct traffic during emergencies.
Prepare requisitions for diagnostic and therapeutic services as directed and coordinate appointments with the respective departments.
Make outpatient appointments for patients being discharged.
Requisition supplies and equipment, request maintenance and repair services, and prepare related forms.
Request services such as chaplaincy, social services, and pastoral care as directed.
Perform clerical duties related to admission, discharge, transfer, and death procedures, including preparing charts and forms.
Manage interdepartmental and patient mail.
Keep patient rooms orderly, change bed linens, and perform routine cleaning tasks.
Maintain confidentiality and work effectively with team members to coordinate workflow and support a productive, efficient environment.
Comply with applicable safety principles, laws, regulations, and standards, including those associated with CMS, The Joint Commission, DHHS, and OSHA.