Patient Care Technician

Lehigh Valley Health Network • Dickson City, PA

12d • Onsite

About The Position

With a commitment to patient- and family-centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role values each individual’s uniqueness and addresses the physiological, emotional, and social needs of diverse patients served by Jefferson Health. The PCT may collaborate with clinical departments and designated staff at the patient’s site to facilitate telehealth encounters between patients and providers.

The position may also require facilitating a clinical examination under the direction of a distant provider, using required peripheral devices, video conferencing equipment, and software to support a comprehensive virtual care encounter. The PCT may be assigned as a virtual safety associate based on campus needs.

This is an onsite position at Lehigh Valley Hospital–Dickson City, 330 Main St. The schedule is three 12-hour shifts per week, 9 a.m.–9 p.m., every other weekend, with variable holidays.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT's role on the interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and the ability to apply it to patients as needed.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with patients, families, and designated care partners.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to accurately communicate and interpret information and needs using appropriate communication behaviors and partnership-focused language.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; push or pull patients on beds or stretchers, including a stated 29-pound push force; and perform lateral transfers involving up to 50 pounds of patient weight.
• Ability to stand and walk frequently to continuously; patient transporters may walk 8–10 miles per shift.
• May need to kneel, bend, squat, and perform CPR, depending on role-specific activities.

Nice To Haves

• None specified.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
• Serve as a virtual safety associate when assigned based on campus needs.
• When required, facilitate a clinical exam under the direction of a distant provider using required peripheral devices, video conferencing equipment, and software.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED