About The Position

The Patient Care Technician assists staff by performing clerical and patient care duties under the direction of a registered nurse. The role maintains and updates patient records in a timely and orderly manner, greets customers arriving on the unit, and provides a friendly, enthusiastic approach. The position is in the Rehabilitation Units at Roper Hospital and is scheduled for 24 hours per week on a weekend-only schedule, with day/evening shifts. The technician performs delegated direct patient care, reports patient conditions and changes to the appropriate registered nurse, and documents vital signs and activities of daily living. The role supports patient rights and diversity, acts as a patient advocate, transcribes physician orders, and helps maintain compliance with safety, infection prevention, regulatory, and quality requirements. The technician also maintains an organized workstation and medical record. Other job-related duties may be assigned, subject to reasonable accommodation. Candidates must meet at least one of the listed education or experience pathways and successfully complete the RSF PCT Training Program upon hire where specified. A current American Heart Association BLS for Healthcare Provider Certification Card is required; current Nursing Assistant certification is preferred.

Requirements

  • Current American Heart Association BLS for Healthcare Provider Certification Card.
  • Meet at least one of these pathways: graduate of an accredited high school or GED-equivalency examination and completion of a Fundamentals of Nursing course or Nursing Assistant Program; current CNA certification (no high school diploma or GED required); high school diploma/GED plus patient care technician experience in an acute care setting or nursing home, or direct patient care experience involving vital signs and ADLs in an assisted living facility; high school diploma/GED and current Roper St. Francis teammate status; high school diploma/GED and current CMA certification; or current enrollment in or graduation from an associate or bachelor's degree program in any field, with no experience requirement.
  • Successfully complete the RSF PCT Training Program upon hire for the pathways where specified.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
  • Knowledge and demonstration of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Ability to work in a team.
  • Patient data collection and documentation skills, including vital signs, intake/output, and changes in patient condition.
  • Ability to provide basic hygiene and activities-of-daily-living care and assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Ability to use clinical technology.
  • Compassionate, relationship-based approach to care activities.
  • Accountability for completing assigned tasks and escalating concerns through the chain of command.

Nice To Haves

  • Current certification as a Nursing Assistant.

Responsibilities

  • Perform delegated direct patient care activities under the direction of a registered nurse.
  • Report patient conditions, changes, and abnormal findings to the appropriate registered nurse.
  • Document vital signs and activities of daily living and notify the RN/LPN of abnormal variations.
  • Provide respectful, non-judgmental nursing care that acknowledges patient rights and diversity and identifies resources to meet patient needs.
  • Act as a patient advocate.
  • Transcribe physician orders correctly and efficiently, including computer order entry.
  • Support compliance with regulatory requirements, core measures, infection prevention, patient safety, and quality initiatives.
  • Maintain an organized workstation and an environment conducive to workflow.
  • Maintain medical records in appropriate order.
  • Greet customers arriving on the unit with a friendly, enthusiastic approach.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, and short- and long-term disability.
  • Tuition assistance, professional development, and continuing education support.
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