Patient Care Technician/Service Rep High Dose Therapy Maywood
About The Position
The Ambulatory PCT II/Service Representative promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision, and values of Loyola Medicine. This role ensures effective clinical and clerical operations within the service area and performs all job duties under the highest customer service standards to exceed expectations. The individual consistently conveys a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff members, and internal departments. General Patient Care Room patients and obtain vital signs Perform phlebotomy, EKGs, oxygen saturation checks, and waived testing Maintain patient safety at all times Assist with ambulation of patients using assistive devices (cane, walker, crutches) Support transfer and transport procedures as needed Assist with completion of patient testing and treatment procedures as specified by clinic protocols Provide wound care, including dressing changes Front Office Responsibilities Demonstrate ownership of front office operations Greet and interact with patients and family members in a professional, welcoming manner Follow established protocols for patient check-in and check-out processes Monitor patient wait times and ensure timely service delivery
Requirements
- High School Diploma or equivalent
- Certified Nursing Assistant (CNA)
- BLS CPR thru the American Heart Association
Nice To Haves
- At least one (1) year of previous job-related experience
- C.N.A.
- Front Desk
Responsibilities
- Promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision, and values of Loyola Medicine.
- Ensures effective clinical and clerical operations within the service area and performs all job duties under the highest customer service standards to exceed expectations.
- Consistently conveys a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff members, and internal departments.
- Room patients and obtain vital signs.
- Perform phlebotomy, EKGs, oxygen saturation checks, and waived testing.
- Maintain patient safety at all times.
- Assist with ambulation of patients using assistive devices (cane, walker, crutches).
- Support transfer and transport procedures as needed.
- Assist with completion of patient testing and treatment procedures as specified by clinic protocols.
- Provide wound care, including dressing changes.
- Demonstrate ownership of front office operations.
- Greet and interact with patients and family members in a professional, welcoming manner.
- Follow established protocols for patient check-in and check-out processes.
- Monitor patient wait times and ensure timely service delivery.
Benefits
- Health and Wellbeing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
