Patient Care Technician, Senior

UPMC•Pittsburgh, PA
•$19•Onsite

About The Position

UPMC is hiring a Senior Patient Care Technician for its Resource Pool at UPMC Passavant. The role provides advanced patient care under RN direction and supports patient experience, unit operations, and quality initiatives. Resource Pool staff are assigned to different hospital units. The position is casual and schedules 36 hours over a six-week period, with rotating shifts that include weekends, overnights, and holidays. Staff assigned to the pool receive a 10% bonus on top of their base rate while active in the pool. The minimum starting hourly rate for the Senior Patient Care Technician level is $19.19; title and rate of pay are determined based on individual qualifications, experience, and education. The Senior Patient Care Technician performs core patient care and technical competencies, helps maintain a safe and organized care environment, monitors and documents patient care, and communicates with patients, families, and the healthcare team. The role also includes supporting unit needs, participating in projects and department activities, and providing patient and family education under RN direction. All competencies must be achieved. The listed duties describe the general nature and level of the work and are not exhaustive.

Requirements

  • High school diploma or equivalent.
  • Meet one of the following experience or education pathways: two years of healthcare experience; one year of healthcare experience and enrollment in a PT, OT, PA, or related healthcare program with at least one completed clinical rotation; or one year of healthcare experience and a bachelor’s degree in a health sciences field.
  • Successful completion of UPMC Patient Care Technician Senior training.
  • Completion of basic information systems training.
  • Successful completion of a basic arrhythmia course and ongoing annual competency.
  • Strong verbal and written communication skills.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) within 30 days of hire.
  • Act 34 Criminal Clearance.
  • Act 31 Child Abuse Reporting, with renewal.
  • Act 33 clearance, with renewal.
  • Act 73 FBI Clearance, with renewal.

Responsibilities

  • Provide advanced patient care under RN direction, including activities of daily living, procedures, therapies, and patient monitoring.
  • Perform core Patient Care Technician competencies, including vital signs, point-of-care testing, telemetry, specimen collection, EKGs, bladder scans, dressings, catheter removal, and restraint application according to protocol.
  • Assist with unit and patient needs, including responding to call lights, meal delivery, patient transport, and monitoring; transport cardiac-monitored patients when needed.
  • Maintain a safe, clean, and organized environment and follow infection control and safety protocols.
  • Monitor patients and promptly report changes in condition or equipment issues.
  • Document care accurately and complete clerical functions as needed.
  • Support unit operations and quality initiatives, including participation in projects and department activities.
  • Communicate effectively with patients, families, and the healthcare team to support coordinated care.
  • Build positive relationships, take ownership of assignments, and support team performance and improvement efforts.
  • Provide patient and family education under RN direction and respond to emergent situations as appropriate.
  • Transport medications between departments when needed; medication handling is limited to transport only.
  • Complete an annual professional contribution assigned after hire.

Benefits

  • 10% bonus on top of base rate while active in the Resource Pool
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