Patient Care Technician

Schuylkill • Allentown, PA

11d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by addressing patients’ physiological, emotional, and social needs and respecting each individual’s uniqueness. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The position is onsite at Lehigh Valley Hospital–Cedar Crest, in the 7Ks Inpatient Rehab Facility department.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on the interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and the ability to apply it to patients’ daily needs.
• Knowledge of risks faced by patients in a healthcare environment and how to take steps to reduce those risks.
• Ability to show respect and collaborate with each patient, family, and/or designated care partner.
• Knowledge of people from diverse backgrounds and the ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, with the ability to accurately transmit, receive, and interpret information and needs through appropriate communication behaviors.
• Ability to use partnership-oriented language and engage patients and families in their health and health care.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 lbs.
• Frequent to continuous standing and walking; patient transporters may walk 8–10 miles per shift.
• May need to kneel, bend, squat, and perform CPR, depending on role-specific activities.
• LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and respond promptly to patient call lights or pages.
• May serve as a virtual safety associate based on campus needs.
• When required, facilitate a clinical exam under the direction of a distant provider, using required peripheral devices, video-conferencing equipment, and software to support a comprehensive virtual care encounter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED