About The Position

UPMC Williamsport is hiring a full-time Senior Patient Care Technician for 7 East, an adult medical-surgical unit focused on neurology and oncology. The position is scheduled for 36 hours per week, with shifts from 6:30 a.m. to 7:00 p.m. rotating to 6:30 p.m. to 7:00 a.m., and every other weekend and holiday. The final job title within the career ladder will reflect the candidate’s education and experience, along with manager discretion at the time of offer. The Senior Patient Care Technician provides nursing assistant and patient care support, including assistance with activities of daily living, procedures, therapies, monitoring, documentation, and patient transportation. The role also contributes to unit operations, quality initiatives, effective communication, and a safe and respectful care environment. Senior technicians must maintain core competencies and achieve or maintain at least one advanced skill based on department operational needs.

Requirements

  • High school diploma or GED.
  • Meet one of the following experience and education pathways: (a) two years of general healthcare experience and meet the requirements of the Patient Care Technician title; (b) one year of qualifying experience and enrollment in a PT, OT, or PA program with at least one clinical rotation completed; or (c) one year of qualifying experience and a completed bachelor’s degree in a health sciences field.
  • Complete an annual professional contribution, to be determined after hire.
  • Successfully complete the Patient Care Technician Senior class.
  • Successfully complete eRecord training.
  • Complete CPR based on AHA standards, including didactic and skills demonstration components, within 30 days of hire.
  • Hold Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) certification.
  • Meet Act 34 clearance requirements.
  • Routinely perform and be fully competent in the UPMC nursing core assistant responsibilities and the additional competencies described for the role.
  • Achieve and maintain competency in and/or perform at least one advanced skill based on department operational need.

Nice To Haves

  • Nursing student who has completed one clinical rotation.
  • Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.
  • ACLS certification.
  • Successful completion of the appropriate UPMC cardiac rhythm course, if required by organizational guidelines and unit-based clinical operations.

Responsibilities

  • Suggest and support departmental changes, take responsibility for assigned work, and support department projects and quality initiatives.
  • Receive feedback constructively, identify and communicate learning needs, improve knowledge and performance, request assistance with prioritization as needed, participate in self-review, and take part in projects and committees.
  • Follow patient-care and hospital-information policies, safety procedures, and standard precautions; document in the medical record according to established procedures.
  • Perform assigned work in a timely and productive manner and complete department clerical functions as needed.
  • Provide patient care and assistance with procedures and activities of daily living, including bathing, feeding, toileting, ambulating, turning, repositioning, and transporting patients.
  • Perform nursing assistant responsibilities such as blood glucose and other point-of-care testing, weights, vital signs, intake and output, telemetry monitor application or reapplication, specimen collection, and Foley care.
  • Perform applicable additional tasks, including simple dressings, restraint placement and removal, bladder scans, and intra-hospital patient transportation using the ticket-to-ride process.
  • Assist with physical, respiratory, and cardiopulmonary therapies; provide feedback to the RN and report changes in patient status.
  • Provide patient and family instruction under the direction of an RN; apply, monitor, and remove restraints as permitted by physician or hospital protocol.
  • Transport cardiac-monitored patients within the hospital and, when transporting patients, transport medications only from one department to another as permitted by the stated limitation.
  • May perform Foley catheter insertion or straight catheterization as instructed by an RN, and may perform IV insertion, removal, and dressing changes.
  • Based on department operational need, achieve and maintain competency in and/or perform at least one advanced skill, such as basic arrhythmia, complex wound care, 12-lead EKGs, or NG tube clamping and removal.
  • Report equipment malfunctions to the appropriate department and communicate effectively with other departments and healthcare team members.
  • Contribute to universal unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients.
  • Maintain professional and respectful relationships, demonstrate accountability and commitment to patients and colleagues, and support workplace safety and understanding of cultural diversity, horizontal violence, and impairment in the health professions.
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