About The Position

UPMC Hamot is hiring a full-time Patient Care Technician - Senior to support 5 South. The role assists nurses and healthcare providers with daily clinical and personal care tasks, including monitoring vital signs, assisting with activities of daily living, collecting specimens, and maintaining a clean and safe patient environment. The technician may collaborate with nurses to perform EKGs and phlebotomy procedures and is expected to demonstrate compassion, strong communication, patient-centered care, and adherence to healthcare protocols and safety standards. In addition to standard competencies, the senior technician must achieve and maintain competency in and/or perform at least one advanced skill based on department operational need: basic arrhythmia, complex wound care, 12-lead EKGs, or NG-tube clamping and removal. The role also includes unit support, documentation, patient and family instruction under RN direction, transportation of patients, and departmental clerical functions as needed. Title and rate of pay depend on the candidate’s years of experience.

Requirements

  • High school diploma or GED.
  • Either 2 years of general healthcare experience and meeting the requirements of the Patient Care Technician title; or 1 year of such experience and enrollment in a PT/OT/PA program with at least one clinical rotation completed; or 1 year of such experience and a completed bachelor’s degree in a health sciences field.
  • Annual completion of a professional contribution, to be determined after hire.
  • Successful completion of the Patient Care Technician Senior class.
  • Successful completion of eRecord training.
  • CPR required based on AHA standards, including didactic and skills-demonstration components, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 34 clearance.
  • May be required to successfully complete the appropriate UPMC cardiac rhythm course, as determined by organizational guidelines and unit-based clinical operations.

Nice To Haves

  • Previous experience in administrative coordination and operational support for a hospital or clinic unit.
  • Nursing student who has completed one clinical rotation.
  • Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.
  • Advanced Cardiovascular Life Support (ACLS).

Responsibilities

  • Perform and maintain competency in UPMC nursing core assistant responsibilities, including bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients.
  • Perform point-of-care testing, including blood glucose testing, and measure weights, vital signs, and intake and output.
  • Apply and reapply telemetry monitors and support hospital-acquired condition and patient safety indicators.
  • Perform simple dressing changes, place and remove restraints as permitted by protocol, perform bladder scans, collect specimens, and complete intra-hospital patient transportation using ticket-to-ride procedures.
  • Achieve and maintain competency in and/or perform at least one advanced skill based on department operational need: basic arrhythmia, complex wound care, 12-lead EKGs, or NG-tube clamping and removal.
  • Report equipment malfunctions to the appropriate department.
  • Respond to call lights and telephones, pass meal trays, and transport patients as part of universal unit activities.
  • Identify and communicate learning needs to the unit director or direct leader, and request assistance with planning and prioritizing activities as needed.
  • Demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions.
  • Support workplace safety for patients and self.
  • Provide instruction to patients and their families under the direction of the RN.
  • Apply, monitor, and remove patient restraints as permitted by physician or hospital protocol.
  • Take responsibility for assignments, approach problems as challenges, and demonstrate awareness of how behavior affects efficient department functioning.
  • Support department-based projects and quality initiatives.
  • Document in the medical record according to established procedures.
  • Transport cardiac-monitored patients within the hospital.
  • Complete department clerical functions as needed.
  • Transport medications only between departments when this occurs in the course of patient transportation duties.
  • Perform in accordance with system-wide competencies and behaviors, and perform other duties as assigned.
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