Patient Care Technician (PCT) - Coronary Care Unit (CCU) - St. Mary's Hospital

Bon Secours Mercy Health•Richmond, VA
•$17 - $25•Onsite

About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes cleaning and sanitizing patient rooms, monitoring patients’ health and vital signs, and helping patients with basic needs such as feeding and grooming. This position is in the Coronary Care Unit (CCU) at St. Mary's Hospital in Richmond and is scheduled for 36 hours per week, working three 12-hour day shifts from 7:30 a.m. to 8:00 p.m. The PCT provides individualized care and comfort, supports hygiene and mobility, communicates patient changes or concerns to nurses, documents care accurately, and participates in hand-offs. The technician performs delegated tasks after competency validation and uses therapeutic transfer techniques to promote patient independence and safety.

Requirements

  • Successful completion of a nursing aide training program; or STNA state testing (required if Ohio long-term care); or CNA certification; or nursing aide state testing; or completion of a nursing program that included one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • BLS Basic Life Support certification must be obtained from an approved source before providing direct patient care.
  • Problem-solving skills and excellent communication and interpersonal skills.
  • Ability to engage professionally with staff and patients.
  • Ability to be proactive in a rapidly changing environment.

Nice To Haves

  • BLS Basic Life Support certification upon hire.
  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility, preferably in the setting where applying.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital sign measurement, personal care, hygiene, mobility assistance, and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes and concerns.
  • Provide high-level customer service to patients, patients’ families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in hand-offs and report pertinent information about patient and departmental needs when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Clean and sanitize patient rooms and assist patients with basic needs such as feeding and grooming.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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