Patient Care Technician III
About The Position
The Patient Care Technician III (PCT III) helps ensure an exceptional patient care experience at an outpatient imaging center. The role supports technologists by facilitating patient transitions, communicating exam expectations and wait times, assisting with screening and clinical history, and preparing patients for examinations. When qualified, the PCT III may initiate IVs for contrast studies and provide medical attention for contrast reactions under radiologist guidance. The position also coordinates order clarification and updates with referring provider offices, notifies patients of changes to exam or preparation details, and requests and validates prior reports and images so clinical review is completed before examinations. Additional duties include stocking changing rooms and technical supplies. The position is full-time in McKinney, Texas, with a Monday–Friday schedule from 1:30 p.m. to 10:00 p.m. The stated pay range is $21.17–$25.50. It operates in an environmentally controlled outpatient clinical setting, with potential exposure to radiation and other conditions common to a medical office. No travel is expected, and the position has no supervisory responsibilities.
Requirements
- At least one year of administrative experience in a healthcare environment; radiology experience preferred.
- High school diploma or equivalent (GED).
- Active CPR certification.
- Strong communication skills and a professional demeanor.
- Detail-oriented, self-motivated, able to solve problems, and a team player.
- Ability to navigate multiple computer screens and browsers quickly and accurately.
- Ability to excel in a fast-paced team environment.
- Ability to continuously exceed company and customer expectations.
Nice To Haves
- Radiology experience.
- Experience placing IVs and ability to provide medical attention for contrast reactions under the radiologist’s guidance.
- Continuing education.
- Phlebotomy, Medical Assistant, Paramedic, and/or EMT training.
Responsibilities
- Perform detailed clinical screening interviews for technologist review and alert the technologist to contraindicated responses that may affect patient safety.
- Help patients secure valuables and change into appropriate examination attire.
- When qualified, initiate IVs for contrast studies, monitor completion, retrieve lab values, and provide medical attention for contrast reactions under the radiologist’s guidance.
- Prepare rooms and non-sterile trays as needed for technologists and radiologists.
- Follow safety procedures in all security zones of the center.
- Support technologists in preparing patients for examinations, helping patients on and off imaging tables, and escorting them to the lobby or an appropriate waiting area.
- Receive, obtain, import, and validate prior outside studies through the Priors Management Grid.
- Prepare images and paperwork for interpretation and send images through the PACS system as needed.
- Contact referring provider offices to obtain updated orders and clarify orders.
- Coordinate with the Patient Scheduling Coordinator when a scheduled patient’s examination or preparation changes.
- Assist patients with incomplete clinical prescreening forms or consents and conduct clinical history interviews for technologist review.
- Notify patients of changes to exam or preparation details before their scheduled examination.
- Request and validate prior reports and images and ensure clinical review is completed in a timely manner before examinations.
- Stock changing rooms and technical supplies.
- Perform other duties as assigned.
Benefits
- Medical, dental, vision, and life insurance, subject to eligibility.
- Company-matched 401(k) plan.
- Employee Stock Ownership Plan.
- Paid time off and paid holidays.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
