Patient Care Technician I - Infusion Center

Baptist Health Care • Pensacola, FL

1d

About The Position

Under the direct supervision of licensed personnel, the Patient Care Technician I performs routine duties that assist nursing staff in delivering patient care. The role is direct-care focused, with most time spent interacting with, assisting, and supporting patients. The technician helps maintain a safe environment and develops therapeutic relationships with patients that support the healing process. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

• High school diploma or equivalent.
• American Heart Association Basic Life Support for Healthcare Providers (BLS) certification required upon hire.
• Effective communication skills.
• Basic computer knowledge.
• Ability to accurately screen and triage acute patients.
• Strong interpersonal and teamwork skills.
• Knowledge of basic medical terminology.
• Excellent customer service skills.
• Excellent organizational skills.
• Knowledge of acceptable ranges for blood pressure, pulse, oxygen saturation, and EKG.
• Ability to document and use electronic health record applications.
• Empathy and excellent listening skills.
• Ability to handle confidential information appropriately.
• Skills and judgment necessary to provide direct patient care in collaboration with licensed personnel.

Responsibilities

• Perform patient care services responsibilities and duties as defined in the scope of service, addressing the unique needs of patients.
• Perform clerical duties that assist the healthcare team in providing patient care.
• Receive and direct phone calls professionally and courteously.
• Maintain departmental supplies and inventory.
• Operate office equipment effectively.
• Maintain current knowledge and certification.
• Assist patients with direct care in collaboration with licensed personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED