Patient Care Technician I - Infusion Center

Baptist Health Care•Pensacola, FL

About The Position

Under the direct supervision of licensed personnel, the Patient Care Technician I performs a variety of routine duties to assist nursing staff in delivering patient care. As a direct care staff member, the technician spends most of their time interacting with, assisting, and supporting patients. The role helps ensure a safe environment and develops a therapeutic relationship with each patient that supports the healing process. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

  • High school diploma or equivalent.
  • BLS for Healthcare Providers certification from the American Heart Association, required upon hire.
  • Effective communication skills.
  • Basic computer knowledge.
  • Ability to accurately screen and triage acute patients.
  • Strong interpersonal and teamwork skills.
  • Knowledge of basic medical terminology.
  • Excellent customer service skills.
  • Excellent organizational skills.
  • Knowledge of acceptable ranges for blood pressure, pulse, oxygen saturation, and EKG.
  • Ability to document and use electronic health record applications.
  • Empathy and excellent listening skills.
  • Ability to handle confidential information appropriately.
  • Demonstrated skills and judgment necessary to provide direct patient care in collaboration with licensed personnel.

Responsibilities

  • Perform responsibilities and duties required by patient care services, as defined in the scope of service, to address the unique needs of patients.
  • Perform clerical duties necessary to assist the healthcare team in providing patient care.
  • Receive and direct phone calls professionally and courteously.
  • Maintain department supplies and inventory.
  • Operate a variety of office equipment effectively.
  • Maintain current knowledge and certification.
  • Assist with direct patient care in collaboration with licensed personnel.
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