Pct- 40 Hour Evenings

UMass Memorial Health•Southbridge, MA

15h•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities and receives workplace education and training to assist the healthcare team in caring for patients. The role supports patient comfort and safety in an inpatient adult acute care setting, communicates observations and changes to the RN, and assists with daily living activities, clinical procedures, and unit operations. The position is scheduled for 40 hours per week on an evening shift, 2:30 p.m. to 11:00 p.m., Monday through Friday, with every other weekend and every other holiday scheduled. The work is indoors in a patient-care environment and involves substantial standing and walking, frequent bending, and possible pushing of heavy equipment. The posting also includes Patient Care Technician II duties and qualifications for reference; those additional responsibilities and requirements are identified in the description as applicable to the PCT II level.

Requirements

High school education or GED.
Basic Life Support certification within 30 days of employment as a condition of employment.
Ability to read, write, and communicate in English clearly and concisely.
Basic computer skills.
Basic medical terminology knowledge.
Ability to remain calm under stress or in emergency situations.
For the PCT II level described in the posting: demonstrated competency at the Patient Care Technician I level, at least 800 hours and six months as a PCA I, and prior inpatient or outpatient care experience or clinical care training.
For the PCT II level described in the posting: current Basic Life Support certification, medical terminology, computer skills, strong interpersonal and collaborative service skills, and problem-solving ability for routine situations.
Ability to perform the physical demands described, including lifting up to 50 pounds, standing and walking most of the time, frequent bending, and potentially pushing heavy equipment.

Responsibilities

Communicate clearly and promptly with the RN about patient observations and changes, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients when assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints when directed and trained.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using appropriate safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention strategies, and follow restraint policies when caring for restrained patients.
Take and record vital signs and measure and record patient height and weight.
Perform EKGs, point-of-care tests, and bladder scans; collect, label, and prepare specimens for transport to the lab.
Perform selected unit-specific procedures, such as changing telemetry batteries, checking equipment, cleaning equipment between patients, and storing supplies properly.
Assist an RN or licensed independent practitioner with treatments and procedures by preparing and positioning patients, obtaining equipment and supplies, offering emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; empty and record approved outputs; refill tube-feeding bags as directed; and perform directed ostomy care for established ostomate patients.
Build positive rapport with patients and respond sensitively to their needs.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment as needed.
Seek assistance from designated resources when additional direction is needed.
Stay informed about hospital and unit changes by reviewing communication materials and responding to UMMHC emails regularly.
Comply with departmental policies, procedures, objectives, and health and safety requirements; attend required meetings and events; use quality improvement in daily work; maintain reliable attendance; and perform other related duties as directed.
For the PCT II level described in the posting, perform phlebotomy in certain locations, assist with setting up intravenous and hemodynamic lines and use sterile technique when indicated, and precept new Patient Care Technicians.