About The Position

The Patient Care Technician, CNA provides routine patient care and supports department services in accordance with established policies and procedures, as directed by a nurse or physician. The role performs core nursing assistant responsibilities, including activities of daily living, point-of-care testing, vital signs, intake and output, telemetry monitor application or reapplication, and measures to prevent hospital-acquired conditions. Additional routine skills include simple dressings, restraint placement and removal, bladder scans, specimen collection, 12-lead EKGs, and ticket-to-ride procedures. All required competencies must be achieved. Based on department operational needs, the technician will achieve and maintain competency in and/or perform at least one advanced skill, such as phlebotomy or venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia recognition, 12-lead EKGs, or NG tube clamping and removal. The role also supports patient procedures and therapies, communicates patient-status changes to the RN, provides patient and family instruction under RN direction, documents care, and completes related clerical and unit-support duties. The position is in 3 Main Acute Care at UPMC Cole and is listed as full-time, with every-other-weekend and rotating-holiday work. The posting lists a 7:00 AM–7:00 PM schedule, though its title also includes “7p-7a.”

Requirements

  • High school diploma or equivalent.
  • At least one of the following: one year of general healthcare experience; six months as a UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire, transfer, or promotion; enrollment in a PT/OT/PA program or related healthcare training program with at least one clinical rotation completed; or a bachelor's degree in a health sciences field.
  • Successful completion of the UPMC patient care technician class.
  • Successful completion of basic information system training.
  • Ability to communicate effectively both orally and in writing.
  • Certified Nursing Assistant (CNA).
  • CPR certification meeting AHA standards, including didactic and skills demonstration components, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 34 clearance.
  • Ability to achieve all required competencies and, based on department operational needs, competency in and/or performance of at least one advanced skill.
  • Access to medications is limited to distributing medication to the nurse.

Nice To Haves

  • Microcomputer experience preferred.
  • Emergency Medical Technician (EMT) or Paramedic certification, or current enrollment in an EMT or Paramedic program.

Responsibilities

  • Provide routine patient care and support department services according to established policies and procedures.
  • Perform activities of daily living, including bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients.
  • Perform point-of-care testing, including blood glucose testing; obtain weights, vital signs, and intake and output; apply or reapply telemetry monitors; and use TEDs/SCDs for HAC and PSI prevention.
  • Perform simple dressings, place and remove restraints, conduct bladder scans, collect specimens, perform 12-lead EKGs, and complete ticket-to-ride procedures.
  • Achieve and maintain competency in and/or perform at least one advanced skill based on department needs, such as phlebotomy/venipuncture, peripheral IV removal, Foley catheter removal, basic arrhythmia skills, 12-lead EKGs, or NG tube clamping and removal.
  • Support department changes, projects, and quality initiatives; take responsibility for assignments and contribute to efficient department operations.
  • Report equipment malfunctions and communicate effectively with other departments and members of the healthcare team.
  • Respond to call lights and telephones, pass meal trays, and transport patients as part of universal unit activities.
  • Assist with patient procedures and activities of daily living, and assist with physical, respiratory, and cardiopulmonary therapies.
  • Provide feedback to the RN about patient care and report changes in patient status.
  • Provide instruction to patients and families under the direction of the RN.
  • Apply, monitor, and remove patient restraints according to physician or hospital protocol.
  • Follow patient-care, information-handling, and safety policies and procedures, including standard precautions.
  • Document in the medical record according to established procedures and complete department clerical functions as needed.
  • Complete assigned work in a timely and productive manner and perform other duties as assigned.
  • Receive feedback and direction constructively, communicate learning needs, seek help with planning and prioritizing as needed, and participate in self-review when requested.
  • Maintain professional and respectful working relationships and support safety for patients and colleagues.
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