About The Position

The Patient Care Technician provides direct, age-specific care to patients in an assigned unit, following medical orders and the plan of care under the direction of an RN or licensed independent practitioner. The role supports patients with and without medical or surgical complications, addressing comfort, personal hygiene, safety, and other care needs in accordance with nursing and medical plans of care and VCUHS policies and procedures. The technician gathers and records patient information throughout the cycle of care, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other information required by policy. The role includes collecting or assisting with collection of specimens, monitoring patients and reporting their responses or incidents to the appropriate licensed practitioner, manager, or registered nurse, and maintaining a safe, clean, stocked clinical environment. The position serves patients across the lifespan, from neonates through geriatrics, and requires applying knowledge of growth and development to provide equitable, age-appropriate care. The technician is expected to complete required training, participate in patient-safety initiatives, use universal precautions and personal protective equipment, and maintain courteous, effective relationships with patients, visitors, coworkers, and the broader healthcare team. The position involves rotating shifts and may include stressful, fast-paced conditions, interruptions, and exposure to hazards associated with healthcare settings.

Requirements

  • High school degree or equivalent.
  • Certification or completion of one of the following: Certified Nursing Assistant, Medical Assistant, Emergency Medical Technician, Military Corpsmen/Medic, or Nursing Aide Training Program.
  • Experience within a healthcare environment, or completion of a foundations/clinical nursing course and one clinical rotation.
  • AHA BLS HCP Certification or equivalent.
  • Knowledge of patient data collection and documentation, including vital signs, intake/output, and changes in patient condition.
  • Knowledge of basic hygiene and activities-of-daily-living care.
  • Ability to assist with feeding, hydration, and nutrition.
  • Ability to assist with ambulation and patient mobility.
  • Ability to provide safe, compassionate care.
  • Accountability for completing assigned tasks.
  • Ability to wear personal protective equipment as needed.
  • Commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • Ability to meet the listed physical and sensory demands, including lifting/carrying and pushing/pulling up to 100 pounds, maneuvering patient weight, and performing shift work.

Nice To Haves

  • Certified Nursing Assistant education.
  • Acute care experience as a nursing assistant or aide.

Responsibilities

  • Provide safe, direct, age-appropriate care to patients in the assigned unit.
  • Monitor patient conditions and communicate updates to the healthcare team.
  • Provide direct and indirect care addressing patients’ comfort, personal hygiene, and safety needs.
  • Deliver care in accordance with nursing and medical plans of care and VCUHS policies and procedures.
  • Maintain a safe, clean, and stocked clinical location to support patient needs and unit functioning.
  • Maintain supplies, educational materials, equipment, and the sterilization of supplies, instruments, and the environment as applicable.
  • Accurately identify patients, observe safety goals, and report patient responses or incidents posing harm or threat to the appropriate licensed practitioner, manager, or registered nurse.
  • Obtain and document initial and ongoing patient information, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other information required by policy.
  • Obtain or assist in collecting specimens for diagnostic or waived tests.
  • Attend mandatory in-services and trainings and meet online training requirements.
  • Promote patient safety through job performance and participation in hospital, department, or unit safety initiatives.
  • Establish and maintain courteous, effective rapport with patients, visitors, coworkers, and other healthcare team members; respond promptly to instructions.
  • Perform other duties as assigned.
  • Provide equitable care appropriate to patients’ ages and needs, applying knowledge of lifespan growth and development and relevant departmental policies and procedures.
  • Use universal precautions and personal protective equipment and follow infection-control policies.
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