About The Position

The Patient Care Tech (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, following applicable federal, state, and local regulations and organizational policies, procedures, and guidelines. The role is based on the 10th Floor Med/Surg department at St. Francis Downtown and is scheduled for 36 hours per week on afternoons/evenings. The PCT provides basic patient care and comfort, measures vital signs, supports personal care and hygiene, and assists with mobility and other unit-based duties. The PCT communicates patient changes and concerns to nursing staff, documents care accurately and promptly, participates in handoffs, and performs delegated tasks after competency validation. Care should promote patient safety and independence and be individualized to patients’ interests and hobbies. Candidates must meet one of the specified training, certification, education, or experience pathways for the relevant Bon Secours or Roper St. Francis location. BLS certification is required before hire at RSFH and must be obtained from an approved source before direct patient care at BSMH locations. Recent experience in an acute care, physician’s office, home health/hospice, or long-term care setting is preferred.

Requirements

  • BLS Basic Life Support certification from the American Heart Association is required before hire at RSFH; at BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care.
  • For BSMH locations, complete at least one of the specified pathways: nursing aide training; applicable STNA, CNA, or other nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, complete at least one of the specified pathways: nursing aide training; STNA, CNA, or other nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • For specified RSF pathways, be a current Roper St. Francis teammate or hold current CMA certification, have graduated from an accredited high school or earned a GED, and successfully complete the RSF PCT Training Program upon hire.
  • An alternative stated pathway is current enrollment in or graduation from an associate’s or bachelor’s degree program in any field, with no experience requirement; the RSF PCT Training Program must be completed upon hire.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Understand patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
  • Know and demonstrate infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team.
  • Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care.
  • Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Use clinical technology.
  • Provide compassionate, relationship-based care.
  • Be accountable for completing assigned tasks and escalate concerns through the chain of command.
  • Graduate of an accredited high school or GED equivalency is specified for the current-teammate and CMA pathways.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health/hospice, or a long-term care facility; experience in the setting for which the candidate is applying is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital-sign measurement, personal care, and hygiene.
  • Assist patients with mobility and perform unit-based specialty duties.
  • Report patient changes and concerns to the nurse, acting as a liaison between patients and nursing staff.
  • Provide customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and in a timely manner when applicable.
  • Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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