Patient Care Tech - Days

Memorial Hermann Health System•Forrest City, AR

21h

About The Position

The Patient Care Technician (PCT) II performs patient care activities under the direct supervision of a licensed nurse. The role includes identifying and responding to abnormal findings, escalating changes in a patient's condition to the nurse, and assisting with activities of daily living. The PCT supports patient elimination, hygiene, comfort, safety, nutrition, and progress activity while practicing patient- and family-centered care. This position is located in the Emergency Department at Memorial City Hospital and typically reports to the Unit Manager. The role is full-time on the day shift, from 7:00 a.m. to 7:00 p.m. Candidates with one year of Emergency Room or EMT experience are preferred. Phlebotomy skills and 12-lead EKG experience are also preferred.

Requirements

Basic Life Support certification issued by the American Heart Association within 90 days of employment.
One year of prior patient care experience, such as Certified Nursing Assistant, Emergency Medical Technician, or Patient Care Technician experience, or a similar role; preferably in an acute care setting.
Proficiency in all Core Competencies of the PCT I and II position, as documented in Memorial Hermann’s PCT Competency Based Tool and validated by Memorial Hermann Clinical Education no later than the end of orientation.

Nice To Haves

One year of Emergency Room or EMT experience.
Phlebotomy skills.
12-lead EKG experience.

Responsibilities

Provide direct patient care for assigned patients under the direct supervision of a licensed nurse.
Perform patient care duties such as taking vital signs, visually monitoring the patient's condition, and providing hygiene, toileting, mobility, nutrition, bathing, and other activities-of-daily-living support.
Document information accurately and promptly, and report unusual changes or findings to the nurse.
Assist in maintaining a safe and clean working environment.
Follow safe work practices and safety rules, help prevent unsafe conditions and behaviors, participate in departmental safety programs, and adhere to Memorial Hermann policies and procedures.
Obtain and prepare laboratory specimens as prescribed within the scope of the role.
Help orient new employees as appropriate.
Ensure safe care for patients, staff, and visitors while adhering to organizational policies, procedures, and standards, including requirements for time management, supply management, productivity, and service quality.
Meet mandatory and continuing education and skills competency requirements, support professional growth and development, and contribute to department-based goals.
Model Memorial Hermann service standards by creating safe, caring, personalized, compassionate, and efficient experiences for patients and the workforce.
Perform other duties as assigned.