Patient Care Tech

Landmark Medical Center•Woonsocket, RI

12d

About The Position

The Occupational Medicine / Employee Health Patient Care Tech (PCT) facilitates the delivery of excellent patient care within the department. The PCT is a certified clinician, such as a nursing assistant, emergency medical technician, or medical assistant, and also performs clerical duties requiring diverse computer and technical skills. The role collaborates with allied healthcare professionals as a member of the treatment team to provide exemplary customer service. Clinical tasks may include measuring vital signs, collecting specimens for laboratory testing, applying or removing bandages and simple dressings, performing diagnostic testing within the department’s scope of services, assisting providers during clinical procedures, and administering limited vaccinations and medications under the direct supervision of nursing staff. The PCT may provide care outside the normal work area at another hospital campus or at other client locations in the community. Clerical duties include assembling charts, entering data into medical records, contacting patients or employers within applicable privacy and HIPAA constraints, scanning paper records into electronic systems, scheduling appointments, monitoring and communicating follow-up care needs, and maintaining electronic databases, spreadsheets, records, and other computerized resources. The position is full-time, day shift.

Requirements

Current unrestricted Rhode Island licensure as a Certified Nursing Assistant, Emergency Medical Technician, Medical Assistant, or related professional discipline.
Certification or evidence of training and experience with venous/capillary blood sampling (phlebotomy) and 12-lead EKG performance.
High school diploma or equivalent.
Excellent interpersonal, organizational, and customer service skills.
Ability to use computer equipment and various software, and experience with standard office equipment.
Comprehensive knowledge of Microsoft Office productivity software; knowledge will be validated during interview.
Knowledge of medical terminology.

Nice To Haves

At least six months of experience in an outpatient or out-of-hospital clinical setting, or equivalent experience in a comparable role within a similar environment.
Knowledge of the theory, techniques, and practices of employee/occupational health.

Responsibilities

Facilitate delivery of patient care in the Occupational Medicine / Employee Health department.
Collaborate with allied healthcare professionals as a member of the treatment team and provide customer service.
Measure vital signs and collect specimens for laboratory testing.
Apply or remove bandages and simple dressings.
Perform diagnostic testing within the scope of the department’s services.
Assist providers during clinical procedures.
Administer limited vaccinations and medications under the direct supervision of nursing staff.
Provide care at alternate hospital campuses or client locations in the community when called upon.
Assemble charts and enter data into medical records.
Contact patients or employers as needed while complying with applicable privacy and HIPAA requirements.
Scan paper records into electronic systems.
Schedule appointments and monitor and communicate follow-up care needs to support continuity of care.
Maintain electronic databases, spreadsheets, electronic records, and other computerized resources.