About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by recognizing each individual’s uniqueness and addressing patients’ physiological, emotional, and social needs. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The position is full-time, day shift, 36 hours weekly (7 a.m.–7 p.m.) at Jefferson Health Northeast in Philadelphia.

Requirements

  • High school diploma or GED.
  • Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
  • Ability to complete delegated tasks within the scope of the role.
  • Knowledge of personal care and hygiene needs and ability to apply that knowledge to patients daily.
  • Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
  • Ability to convey respect and collaborate with each patient, family, and/or designated care partner.
  • Knowledge of people from diverse backgrounds and ability to convey respect and connect effectively.
  • Understanding of effective communication concepts, tools, and techniques, including accurately transmitting, receiving, and interpreting ideas, information, and needs. Uses partnership-oriented language to engage patients and families in their health and healthcare.
  • BLS - Basic Life Support certification from the American Heart Association upon hire.

Nice To Haves

  • LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Responsibilities

  • Communicate with and support the interprofessional team, patient, family, and designated care partners.
  • Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
  • Promote and maintain a safe patient care environment.
  • Help maintain supplies and equipment to support efficient unit operations.
  • Conduct assigned patient rounds, anticipate patient needs, and respond promptly to patient call lights or pages.
  • May serve as a virtual safety associate when campus needs require.
  • May facilitate clinical examinations under the direction of a distant provider, using required peripheral devices, technology, and software to support a comprehensive virtual care encounter.

Benefits

  • Medical insurance, including prescription coverage
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • Voluntary benefits, including access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
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