Patient Care Tech - Emergency Room (Full Time, Evenings) Torresdale-Jefferson

Thomas Jefferson University•Northeast Philadelphia, NE
•Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care and addresses patients’ physiological, emotional, and social needs. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The position is full-time, working evenings for 36 hours weekly, from 11 a.m. to 11 p.m. It is based at Jefferson Health Northeast, 10800 Knights Road, Philadelphia, Pennsylvania. LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Requirements

  • High school diploma or GED.
  • Knowledge of medical terminology, patient care needs, and the PCT’s role on the interprofessional team.
  • Ability to complete delegated tasks within the scope of the role.
  • Knowledge of personal care and hygiene and ability to apply that knowledge to patients.
  • Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
  • Ability to convey respect and collaborate with each patient, family, or designated care partner.
  • Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
  • Understanding of effective communication concepts, tools, and techniques, with the ability to transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication behaviors.
  • Ability to use partnership-oriented language with patients and families and engage them in their health and healthcare.
  • Basic Life Support (BLS) certification from the American Heart Association upon hire.
  • Ability to lift and carry 40–50 pounds.
  • Ability to stand and walk frequently to continuously.
  • Ability to perform role-specific physical activities such as kneeling, bending, squatting, and CPR, as required.

Responsibilities

  • Communicate with and support the interprofessional team, patients, families, and designated care partners.
  • Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
  • Promote and maintain a safe patient care environment.
  • Help maintain supplies and equipment to support efficient unit operations.
  • Conduct assigned patient rounds, anticipate patient needs, and respond promptly to patient call lights or pages.
  • Serve as a virtual safety associate when assigned based on campus needs.
  • Facilitate clinical examinations under the direction of a distant provider, using required peripheral devices, technology, and software to support comprehensive virtual care encounters.

Benefits

  • Medical insurance, including prescription coverage
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability coverage
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • Voluntary benefits, including access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
  • Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time
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