Patient Care Tech

Prime Healthcare•Woonsocket, RI

17d

About The Position

The Occupational Medicine / Employee Health Patient Care Tech (PCT) facilitates delivery of excellent patient care within the department. The PCT is a certified clinician, such as a nursing assistant, emergency medical technician, or medical assistant, and also performs clerical duties requiring a range of computer and technical skills. The PCT collaborates with allied healthcare professionals as part of the treatment team and provides exemplary customer service. Clinical duties may include measuring vital signs; collecting specimens for laboratory testing; applying or removing bandages and simple dressings; performing diagnostic tests within the department’s scope of services; assisting providers during clinical procedures; and administering limited vaccinations and medications under direct nursing supervision. The PCT may provide care outside the normal work area, including at another hospital campus or at client locations in the community. Clerical duties include assembling charts; entering information into medical records; contacting patients or employers in accordance with applicable privacy and HIPAA requirements; scanning paper records into electronic systems; scheduling appointments; monitoring and communicating follow-up care needs to support continuity of care; and maintaining electronic databases, spreadsheets, records, and other computerized resources.

Requirements

Current unrestricted Rhode Island licensure as a Certified Nursing Assistant, Emergency Medical Technician, Medical Assistant, or related professional discipline.
Certification or evidence of training and experience with venous/capillary blood sampling (phlebotomy) and 12-lead EKG performance.
High school diploma or equivalent.
Excellent interpersonal, organizational, and customer service skills.
Ability to use computer equipment and various software, and experience with standard office equipment.
Comprehensive knowledge of Microsoft Office productivity software; this will be validated during the interview.
Knowledge of medical terminology.

Nice To Haves

At least six months of experience in an outpatient or out-of-hospital clinical setting, or equivalent experience in a comparable role in a similar environment.
Knowledge of the theory, techniques, and practices of employee/occupational health.

Responsibilities

Measure vital signs.
Collect specimens for laboratory testing.
Apply or remove bandages and simple dressings.
Perform diagnostic testing within the scope of the department’s services.
Assist providers during clinical procedures.
Administer limited vaccinations and medications under the direct supervision of nursing staff.
Provide care at alternate hospital campuses or client locations in the community when needed.
Assemble charts and enter data into medical records.
Contact patients or employers as needed while observing applicable privacy and HIPAA requirements.
Scan paper records into electronic systems.
Schedule appointments.
Monitor follow-up care needs and communicate them appropriately to ensure continuity of care.
Maintain electronic databases, spreadsheets, electronic records, and other computerized resources.
Collaborate with allied healthcare professionals as a member of the treatment team and provide customer service.